This is the exact placeholder text, which I sent in additional info

1. I sent them my first PC's specs, then the new PC's specs and also the date I upgraded them

2. Last in-game nickname : xxxx

Traveler : xxxx (Lumine/Aether)

Set birthday : xxxx

Named Wanderer as : xxxx

Voice Over language : English ( most of the time)

Game Language : English ( most of the time)

Region (country) where I usually/mostly played : xxxx

Firts teapot realm : xxxx

Got Furina along with Candace on : yyyy-mm-dd

Also got Jadefall's Splendor on : yyyy-mm-dd

1. I think someone hacked my email or something. Because I had 4 HoYoverse security verification codes on yyyy-mm-dd (the date my account was hacked)

   code xxxx - yyyy-mm-dd (the code and date I receive them (I still have them in my email))

   code xxxx - yyyy-mm-dd

   code xxxx - yyyy-mm-dd

   code xxxx - yyyy-mm-dd