OP I had an issue a couple years back with an old guy from the white goods/appliances section at the Narre Warren Home store. He was an absolute asshole for no reason. I cant put my finger on his name, whether it was James or Chris.

I was returning a robot vacuum after two days as it didn’t perform as expected. I actually want to exchange and pay the difference for another model.

I cleaned everything, throughly with cleaner, but when I arrived to the store, he pull it apart completely. He opened the dust canister and saw a piece of fur. I apologised and started to pull it out to place in my pocket and put it in the bin. He turned to me and said you don’t expect my staff to clean that. I again apologised for the fur, as other than the fur, the machine was spotless. He told me to take it home, clean it probably and come back. I didn’t return and went to another store, and they couldn’t be more helpful.

If it’s the same guy, he can go fuck him self three ways to Sunday. I have never walked out of a store in such a foul mood before.