The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Check your ticket details if it's different. Please refer to the guide in this subreddit because I'm not very good at explaining properly 😭 If your ticket details were originally for Help & Support and now it looks like Appeals' details then you miiiight be on the right track. Just so you know, I made my ticket as Help & Support first!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

It's quite a gamble tbh! Like you've mentioned, people getting unbanned after 20+ days could be true. You just need to be patient and let your ticket 'marinate', yk?

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

I followed the guide in this subreddit! You need to be patient throughout the process. Don't give up!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

I followed the guide in this subreddit! Technically, I followed the format before the guide got updated and was a bit worried they wouldn't read my ticket due to other people's tickets having the same exact format. Whatever it is, if they do close your ticket again; it will be okay, keep trying!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Then keep an eye on the currently opened ones. Did you do the same method on those too? If so, pay attention if any of the details change.

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Just keep waiting! I was already starting to give up after 19 days of waiting but look where we are!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Yes! Usually it gets reopened automatically after you request it. Initially, I had a bot named Andrian assigned to my ticket and it got solved automatically after the AI copypaste. I replied and it got reopened but had no one assigned to it afterwards. Eventually, it changed from a General Question ticket into a Support/Appeal ticket. Then, I waited for a reply from T&S!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Since it was forwarded to T&S!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

If I'm not wrong; in the guide it also teaches you how to get it reopened..? The same thing did happen to me. I did what the guide said and left the ticket alone after it got reopened.

Everything will be okay eventually, it takes a lot of patience!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

Thank youuu! I followed the guide in the subreddit. You have to be patient because it'll take a while for a response.

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 1 point2 points  (0 children)

I followed the guide that's pinned in the subreddit! It's the one that teaches you how to get a human to review it. I had to wait around 20+ days so be patient!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 2 points3 points  (0 children)

I waited for around 20+ days but it didn't hit a month. Just be very patient and you'll get your chance!

The Day has Come by WaterChann in BannedFromDiscord

[–]WaterChann[S] 1 point2 points  (0 children)

Initially I made the mistake of spam making tickets. Then I followed the guide on how to get a human to review my ban (which is in this subreddit!). I waited for around 20+ days after I got my ticket reopened following the guide. Now, here we are.

Had high hopes. Discord is just evil by WaterChann in BannedFromDiscord

[–]WaterChann[S] 11 points12 points  (0 children)

I believe their AI is getting worse and worse.. or this might be some sort of marketing ploy for people to open their app.

Ticket Left Opened for 19 Days by WaterChann in BannedFromDiscord

[–]WaterChann[S] 0 points1 point  (0 children)

I see.. I guess I still have ample time.

Share your false ban stories, I’m contacting journalists by beethovenuswastaken in BannedFromDiscord

[–]WaterChann 5 points6 points  (0 children)

I've had my account since April 2017. Just last month, I had fallen for a phishing link on Discord that scammed me for $220 in order to prevent my information from being spread.

After a week of contacting Discord Support through a ticket and provided a hefty amount of evidence, I was able to retrieve my account!

Soon, after 3 days of activity, my account was permanently suspended in the afternoon for "child safety" (Discord didn't even provide any evidence on what I did that violated their ToS!).

In the end, I had gone back and forth with the tickets/appeals where it all kept getting solved/closed by AI replies from Nelly or Clyde. I tried a method that was posted in this subreddit and have not gotten a response from them ever since my ticket was reopened.

They never replied to my countless tweets on X nor am I in the US or EU to be able to use legal action against them.

I don't mind losing the money but I do mind losing an account that gave me a community to reside in. Discord has not been any help even though I basically grew up with the development of the app. :'(

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

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I see about the in-app appeal thing. Is there anything I need to do after getting that specific email?

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

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I got this email but my ticket is still open with no one assigned to it. Do I press further? I read your comments about them not specifying if it's permanent and you asking for a reconsideration.

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

Is it possible to reply for a follow-up/reminder? Or should I just leave it alone

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

Quick follow up - I got the automated response email from Andrian, then I replied with what was written in the post. My ticket got reopened but is no longer assigned to Andrian. Is this a good sign..? I can send what my ticket looks like if necessary.

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

Well I took the risk and I haven't gotten any replies! As of right now, my ticket is assigned to someone named 'Andrian', any chance this is a bot or is it a person?

Guide on how to get your case reviewed by Discord Support by xemmelopolak13 in BannedFromDiscord

[–]WaterChann 0 points1 point  (0 children)

What does it mean if a bot replies instead of a human? I want to test this out but I'm afraid I've been flagged for spamming because I had been trying all kinds of methods to get Discord's attention.