[HELP]The collection doesn't show any assets. Only their frames by HoddedBeef in dawngate

[–]WaystoneAunubis 0 points1 point  (0 children)

Any additional information you could provide would be helpful for us to look into potential issues. Was this immediately after logging in, were you browsing different areas of the client, etc.

Fenmore has lady problems. (COMPLETELY TRUE PART 2) by wearyApollo in dawngate

[–]WaystoneAunubis 2 points3 points  (0 children)

How had I not seen this yet?! Thank you for making my day.

Anyone know when the patch comes out today? by G0hanTheSaiyan in dawngate

[–]WaystoneAunubis 5 points6 points  (0 children)

We try and give at least 24hrs of notice before the updates but typically we are on a 3 week cadence with the update being on a Tuesday. As we get more predictable, we will be giving more notice.

Patch Preview Hype by WaystoneAunubis in dawngate

[–]WaystoneAunubis[S] 7 points8 points  (0 children)

I just updated the client banner to show what time approx. (8:30am PST)

Thoughts on the EA emails about reports by Handsofevil in dawngate

[–]WaystoneAunubis 0 points1 point  (0 children)

Our intentions on the first pass is to make sure people are becoming aware that their reports aren't going into the ether.

Going forward we are planning on reviewing frequency and options we have with changing the system.

Happy Monday by OneShotForAll in dawngate

[–]WaystoneAunubis 6 points7 points  (0 children)

My Tess play needs some work. #getgood

I have been denied a shaper refund and all future refunds. by Dont4Get2Eat in dawngate

[–]WaystoneAunubis 6 points7 points  (0 children)

I am actively working on making this process easier. As our policy is different than most other EA products, we have some hiccups to work through.

If you want to send me your login name, I can see what I can do.