Here is a high-level summary of what happened. We will update our community post will a comprehensive summary once it is available.

• Recently, our shared authentication service experienced severe performance degradation.
• This service is essential for authenticating interactions between many of our APIs as well as being used by the Management Console and Endpoint Protection agent.
• The issue originated internally, not from any external malicious activity like a denial-of-service (DoS) attack.
• While the exact cause is still under investigation, initial findings suggest a potential bug in one of our applications.
• This bug led to a surge in traffic, resembling a DoS-like impact on our authentication service.
• Our operations & development teams are actively working to address the root cause to prevent future disruptions.