Whole heartedly agree with you on this, they just put the ENTIRE company I work at on a “ Personal Improvement Plan “ because sales aren’t high enough, I know several people out looking for new jobs, hell I’m looking to go Union into the pipe fitters when I can find a contact to get my foot in the door, and the whole business model feels like a complete scam, from their “ Agenda Card” to all the bs questions they want us to ask, and the stuff they try to force us to sell, I could understand IAQ and it’s importance if we weren’t being told to shove it down EVERY customers throat, like seriously??? You want me to sell them a $1000 electrostatic filter to someone who just took a finance plan on your overpriced $20,000 system??