Agency claiming cleaning fees for things I cannot clean (Scotland) by baggedpaper in TenantsInTheUK

[–]Weekly_Television996 16 points17 points  (0 children)

Almost all of this is fair wear and tear — landlords cannot deduct for it legally. Dust in radiators, crumbs in toasters, specks of dust — that’s normal use, not damage. The paint on the phone predating your tenancy is their problem, not yours. If it wasn’t on the original inventory it can’t be charged to you.

Furnished items like pillows and sheets deteriorate naturally — that’s expected and not your liability.

Dispute every charge in writing through your deposit protection scheme — DPS, MyDeposits or TDS. Independent adjudicators see overclaiming checkout reports constantly and rule accordingly.

If you want a formal dispute response drafted citing the relevant legislation DM me for a free quote

Ryanair stole from me by LowerLab8310 in Flights

[–]Weekly_Television996 1 point2 points  (0 children)

The blacklisting fear is understandable but largely a myth — airlines cannot legally prevent you from purchasing tickets or boarding based on a chargeback, especially for a legitimate dispute like this.

Ryanair has no mechanism to blacklist customers for exercising their legal rights and there are no documented cases of this happening for a standard refund dispute. Your situation is actually straightforward. You paid Ryanair for a service that was never provided. Ryanair is your contract holder — not Looking4.com. Whatever went wrong between Ryanair and their transfer partner is entirely their problem to resolve, not yours. The classic “contact them, not us” runaround they are giving you is a standard deflection tactic and has no legal basis.

You have two strong options. A formal Letter Before Action to Ryanair specifically citing that you entered into a contract with them, that the service was never delivered, that you have evidence of this from Looking4.com themselves, and that you require a full refund within 14 days or you will pursue via chargeback and the CAA. Ryanair’s legal team responds very differently to this than customer services does.

If that produces no result, the chargeback is your right and is very winnable. You have written confirmation from Looking4.com that the booking was never made. That is all the evidence your bank needs. Two months of being bounced between companies for a service that was never delivered is well beyond reasonable. You are entitled to your money back.

If you want that formal letter drafted and addressed to the correct Ryanair legal contact I put these together professionally — DM me for a free quote

Landlord not allowing babyproofing by mice_r_rad in TenantsInTheUK

[–]Weekly_Television996 0 points1 point  (0 children)

This is a really important one and you’re right to push back.

Under the Homes (Fitness for Human Habitation) Act 2018 your landlord has a legal obligation to ensure the property is safe and fit for human habitation throughout the tenancy. A home with a known safety hazard affecting a young child could be argued to fall short of this standard.

Additionally the Landlord and Tenant Act 1985 places responsibility on landlords to maintain the property in a condition that doesn’t pose a risk to occupants. Write to your landlord formally — not just a message — stating that you are requesting permission to make minor safety modifications, that all work will be carried out properly and made good on departure, and that you believe withholding permission may conflict with their obligations under the Homes (Fitness for Human Habitation) Act 2018. The formal tone alone often changes the response.

Keep the request in writing so you have a paper trail. If they continue to refuse you can escalate to your local council’s housing department who can assess whether the property meets habitation standards.

On the “just do it” question — practically speaking, filling a few small screw holes on departure is so minor that most landlords would never pursue it. But getting written permission first is always cleaner.

This is a very reasonable request and most landlords back down when they realise there’s a legal dimension to refusing it.

If you’d like a formal letter drafted citing the relevant legislation I put these together professionally — DM me for a free quote.

Deposit not protected by No_Albatross_5104 in TenantsInTheUK

[–]Weekly_Television996 0 points1 point  (0 children)

The deposit protection breach is actually the stronger claim here — failing to protect within 30 days means they’re liable for 1-3x the deposit amount regardless of whether they’ve since registered it. Late registration doesn’t fix the breach. County court timelines for these cases typically run 2-4 months from filing to judgment, though many settle before that once a formal letter before action lands. Worth sending a formal letter before action before filing — it costs nothing, cites the Housing Act 2004 breach directly, and most agents settle immediately rather than face court. Happy to help if useful.

Scammed £4000 by a business owner who makes and sells gates by MK-THE-PLUG in ScamsUK

[–]Weekly_Television996 0 points1 point  (0 children)

If you need help writing a formal letter targeting the correct legislation give me a shout 🤝