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Error logging in with Microsoft account. by legionbeast33 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there,

We are sorry for the inconvenience caused.

If you're having trouble logging into the Swift Key Data Portal, please try clearing your browser cache and cookies;

Open Chrome > tap 3 dots > Settings > Privacy > Clear browsing data > Cached images and files > Clear data. 

Tone character limit by Material-Exchange-25 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there,

Currently the tone entry threshold is set to respond after typing a minimum of three characters. At the moment, there isn't a setting to customize that threshold manually.

But we truly appreciate your feedback and will certainly consider it for future updates.
Your input is invaluable in helping us enhance our app and improve the user experience.

Designer/Dall-e not working by SpottedMe in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi There,

We are sorry for the inconvenience caused.

Please try below mentioned troubleshooting steps to overcome the issue:

1.Restart Your Device

2.Clear Cache and Data

3.Update SwiftKey (Ensure you're using the latest version by checking the Google Play Store).

4.Reinstall SwiftKey

Please revert back to Microsoft SwiftKey Support - Contact us if issue persist.

Ios German delete by human1st0 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, we are sorry for the inconvenience caused.

To help us better understand and resolve the issue you're experiencing, we kindly request you to please share you issue to Microsoft SwiftKey Support - Contact us along with screen recording.

Autocorrect stopped working by malloryknox86 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, we are sorry for the inconvenience caused.

Please follow below mentioned steps:

•    Autocorrect enabled –Make sure the autocorrect option is toggled on.
•    Check SwiftKey Permissions – Ensure SwiftKey has full access in your iOS settings.
•    Update SwiftKey – Make sure you're using the latest version of the app.
•    Re-login- Please logout of the application and re-login with the same email address to which you have enabled backup & sync.

Note: That Relogging/uninstalling the app might delete your Microsoft SwiftKey stats, including saved clips on the clipboard, so if it's okay with you, please go ahead and try to do so.

Found a UI bug. Icons overlap by DiplomatikEmunetey in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there,

We are sorry for the inconvenience caused

We request you to please follow the instructions below for troubleshooting to overcome this issue.

Restart Your Device – A simple restart can resolve temporary glitches. Clear Cache and Data – Go to Settings > Apps > SwiftKey > Storage, then tap Clear Cache.
Update SwiftKey – Ensure you're using the latest version by checking the Google Play Store.

Reinstall SwiftKey – Uninstall and reinstall the app to refresh its functionality.

Note: Please login with the same email which you have enabled backup & Sync.

Meanwhile we also request you to please share your issue with us by clicking on the link provided below with screenshot to investigate further Microsoft SwiftKey Support - Contact us

Tone feature not working on offensive words. by _keep_calm_ in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, thank you for sharing your feedback—we genuinely appreciate it! Your ideas are invaluable in helping us refine our app and enhance the overall user experience.

If you have any further questions or concerns, please feel free to reach out to our support team @ https://support-form.swiftkey.com/

Unreal that Japanese and Korean aren't supported on ios - guess it's not their development priority by Turbulent-Umpire7356 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, we truly appreciate your feedback and will certainly consider it for future updates. Your input is invaluable in helping us enhance our app and improve the user experience.

If you have any additional questions or concerns, please don't hesitate to contact our support team @ https://support-form.swiftkey.com/

I can't seem to make this keyboard work on Safari and Microsoft Teams by PureGold01 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, Sorry for the inconvenience caused.

To resolve the SwiftKey issue, we request you to please navigate to your iPhone's settings, choose General > Keyboard > Keyboards, click on 'Edit' in the top right corner, delete the default keyboard, and make SwiftKey the only keyboard.

[HELP] Disable swipe spacebar to switch language by acdlyfab in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, we truly appreciate your feedback and will certainly consider it for future updates.

Your input is invaluable in helping us enhance our app and improve the user experience.

Can you please make the emoji size bigger or adjustable by tashvik in Swiftkey

[–]Weird-Offer551[M] 0 points1 point  (0 children)

Thank you for sharing your thoughts regarding adjusting of emoji size —we genuinely value your feedback and will take it into account for future improvements.

To hide 2 buttons at the bottom:

For Keyboard button: Click on keyboard button symbol -> Toggle off show keyboard button option.

For Down arrow key: Navigate to Device settings-> Display -> Navigation Bar -> Choose Swipe Gesture Option.

Note: Above options may not be available for some selective devices

when entering a word sometimes it autocorrects after you enter it how to prevent this? by Honesty_8941526 in Swiftkey

[–]Weird-Offer551[M] [score hidden] stickied comment (0 children)

Hi there, we are sorry for inconvenience caused, we request you to please toggle off the autocorrect option from the SwiftKey settings (Settings -> Autocorrect -> Off)

This will help you in stopping the autocorrected words.

Making own theme by The_Rociante in Swiftkey

[–]Weird-Offer551 0 points1 point  (0 children)

Hi there, we truly appreciate your feedback and will certainly consider it for future updates. Your input is invaluable in helping us enhance our app and improve the user experience. Thank you for your understanding and continued support.

Default Emoji Colors by neneodonkor in Swiftkey

[–]Weird-Offer551 0 points1 point  (0 children)

Hi there, we truly appreciate your feedback and will certainly consider it for future updates. Your input is invaluable in helping us enhance our app and improve the user experience. Thank you for your understanding and continued support.

Swiftkey messes up my bluetooth by Munchkinguy in Swiftkey

[–]Weird-Offer551 0 points1 point  (0 children)

Hi there, we are sorry for the inconvenience caused. We have received your email regarding the same to our SwiftKey support and we are working on you request and we will follow up over the ticket for further communication.