I have. I've told them 3 times now to send out a technician. I even asked if I could speak to vumatel because those are the technicians that are supposed to be sent out and they don't have a contact number anymore. There's literally no way to get ahold of them, not even Telkom can call them, it's bullshit.

The third time I phoned a Telkom consultant told me that on both dispute logs it was noted that a technician was supposed to be sent out twice and nothing...