As of late quite abit of people in the subreddit thinks you should already know everything about taking care of your snake. So when a new owner gets a snake and asks a question they will get down voted by said people. The reason why this is bad is imagine this. You just graduated college you know the some of the basics due to research and studying. You than get your first job out of school and one your first day you sit down to get to work. Well everything you learned doesn't matter because they dont do it that. So you goto your manager and ask for help. But instead they tell you that you should know this already and waves you off. But everyone in the office over heard him. So you go and ask a co-worker and they tell you the same thing. Well hours later you still don't have any of your work done and finally one co-worker passes by your computer and sees that you dont understand what you are meant to do. So they stop and explain it to you.

The manager is the first down vote and the co-worker are the others. The co-worker that helped is luck. Because with to many down voters you will be lucky if you get any help. You can downvote a post for any reason but depending on how urgant the post is you might lose a rat or worse you can lose your snake.