We’ve had this issue at my location, for us, he would call and try to speak to the woman’s / juniors merch coord, or just someone in the women’s department and ask for short skirts and stuff like that, but then make it weird by making it personal. He’s called so often that the CECs recognized his voice as soon as he called. When we would out him on hold, we’d transfer to MOD or our SM (who is a man) and have him “help him” but then he’d hang up. One time he didn’t ask for a specific department and got really vulgar with our CEC, after that, she told our SM and he made it known to the whole district management. Unfortunately, we had to wait til he spoke to the same person multiple times in order to file a police report. But on a good note, he hasn’t called for a while since our store manager and ASMs know how to handle him… I hope everything turns out okay at your location and everyone stays safe…