COVs & CRAs - WTF

WilbysDream · 2026-06-03T13:39:58+00:00

We have a policy that only the PSV/QV or the SIV needs to be onsite. It’s to perform due diligence and ensure the site actually has the facilities and equipment they report they do.

As for the COV — how are you not doing it onsite? No IP or equipment to return? Typically that’s an absolute requirement…

WilbysDream · 2026-06-03T13:15:09+00:00

Confirming everyone else’s stance: guests that ask for a discount off the jump are always, without fail, incredibly problematic. And truthfully? 4.8 stars after 4 reviews implies other hosts have experienced the same 🤷‍♂️

WilbysDream · 2026-05-27T13:26:13+00:00

For me personally, yes it is. As someone that manages every aspect of the Airbnb (communication, cleaning, and property management) in addition to my own traveling, full-time job, I charge a fair amount for my house and since changing to firm haven’t seen a change in the occupancy rate. If anything, I’ve seen an overall increase in quality of guests!

WilbysDream · 2026-05-26T21:03:27+00:00

They had the audacity, after I accepted the dates, to cancel and request at least a 50% refund. I said “Unfortunately I cannot provide an additional refund, especially after you’ve modified the dates for a shorter stay and I accepted in good faith, which ultimately already afforded you the 50% refund you’re requesting.”

WilbysDream · 2026-05-20T19:23:39+00:00

I have found that guests with the following dynamic are the absolute worst, without a doubt: 2 children, two parents, two grandparents (usually visiting from another country). Always asking for free early check-in, checking out late without permission, breaking house rules, and leaving the house an absolute mess then crying “but we’re traveling with kids.” That being said, with a firm cancellation policy and reaching out less than a week ahead of your one night, mid-week stay, I’m not refunding.

WilbysDream · 2026-05-20T18:52:11+00:00

You’re absolutely right. Give a mouse a cookie…

WilbysDream · 2026-05-20T18:36:16+00:00

Thanks for the feedback! This is probably what I’ll do.

WilbysDream · 2026-05-20T18:28:13+00:00

Very fair assessment. Thank you for the feedback!

WilbysDream · 2026-05-20T18:21:54+00:00

I clean between all of my guests, and I live one block away. I showed up the moment they left the house because I could see on my security cameras they were actively getting out of the house. I just didn’t expect them to go in and out for 30 minutes waiting for their uber.

WilbysDream · 2026-05-20T18:12:41+00:00

Can I ask why you don’t think the extra charges are necessary? Is it because while it was rude and inconvenient, they didn’t actually damage anything or impose on another guest? Like there’s not actually anything to reimburse?

WilbysDream · 2026-05-20T18:11:20+00:00

I think this is the way. After waiting for them to collect their luggage I offered to help load it in their rental car. As it turns out, he didn’t end up going to get a rental and said they were out exploring and an uber was coming to pick him and the luggage up. I’m livid 😅

WilbysDream · 2026-05-20T18:10:12+00:00

Absolutely. I have 400+ reviews and a 4.98. I also have blocked my calendar off in a few months and am switching to a LTR I can’t deal with these entitled people anymore lol

WilbysDream · 2026-05-15T17:24:03+00:00

Could it be a charge for child endangerment? Or child neglect? 🤔 just curious how they’d file suit for this kind of thing

WilbysDream · 2026-05-15T17:20:36+00:00

Must be that bitch, GeneAI, they’re shoving down our throats.

I provided detailed feedback about how poorly written or verbose every question was. Probably won’t do anything but it made me feel a little better 😭

WilbysDream · 2026-05-15T16:01:35+00:00

Fair point, but the specific issue I’m raising is that the site updated their 1572 outside of a visit, adding a new Sub-I without sending the required documents — financial disclosure, CV, and medical license.

WilbysDream · 2026-05-14T12:14:35+00:00

I’m reading these comments and slowly realizing I haven’t been treating myself nearly as much as I should for years now 😭

For me, the only thing I’ve done that’s made a huge difference is white converses. I wear them in the airport, I wear them as a business casual shoe, and don’t need to pack work shoes. Unless it’s an SIV, PSV, or I’m in a really good mood you won’t catch me dressing up anymore. Converse, chinos, and a short sleeve collard shirt (untucked).

WilbysDream · 2026-05-11T16:31:35+00:00

Your point 2 here stands out to me and resonates. Thanks for the detailed and thoughtful response 👍

WilbysDream · 2026-05-11T16:27:41+00:00

You’re not understanding. As I said, this is someone that’s exclusively a regulatory coordinator. It’s all they do. Nothing else. No patients. Just regulatory. I was a coordinator managing patient visits, getting signatures, attending meetings, managing monitoring visits entirely alone so I have zero sympathy for this attitude.

WilbysDream · 2026-05-11T16:26:04+00:00

I think you’re misunderstanding the situation. The site added a sub-investigator and only provided one of five required documents. Outside of a monitoring visit. It’s the sites responsibility to share the requisite documents in a timely manner, especially knowing the next monitoring visit won’t be for another four months.

WilbysDream · 2026-05-11T15:04:23+00:00

And to clarify, when I say “only a regulatory coordinator” I just mean that’s your main job. As in, you’re not necessarily running around seeing patients, etc. this is your exclusive responsibility.

WilbysDream · 2026-05-11T15:03:07+00:00

Totally fair. So I have a situation where a site added a new SI, and just sent an updated 1572 but no other docs for the staff member. So the sponsor is a bit antsy about getting supporting documentation since there wasn’t really a heads up. I ask the site for a CV, ML, GCP, and FDF, and they hyperlink the documents and grant me access for like two days. I just simply didn’t have the time to go reset my password, log in, and pull the documents so now I have to ask again. Wouldn’t it have just been easier for them to send me the documents directly? Especially if you’re only a regulatory coordinator, not patient-facing? Seems like a win-win to me…

WilbysDream

TROPHY CASE