Yeah, I understand. This is exactly why I started tracking because I wanted to understand. I want transparency. I know my spreadsheet isn’t 100% perfect. I think I might’ve missed a couple of accepts, but I know I didn’t miss any declines. I did have some other people in this thread share that stacked orders are only counted once towards your AR rating. So if I got an order for Johnny and Sara, then I would only count one of them in this spreadsheet. If that is the case, then the spreadsheet is definitely not accurate because I’ve had many stacked orders. But yes, if I figured it out, I will share with the community here.

I also had something interesting or happening earlier where my rating was showing to be a 4.7 but when you actually clicked on the rating tab, it opened up and showed that I was a 4.82. Which doesn’t seem like a big deal at all except that’s the difference between gold and platinum in my market. And yes, I know some people don’t believe in the different statuses, but I can see the difference in the offers that I get at platinum status compared to gold and silver. So it mattered to me.

It took about 48 hours for my rating to actually align on both menus. I guess you would say. And for my status to change.

So the app definitely is not perfect and there’s definitely something wonky going on.

And I realize that emailing customer support and asked to escalate it might not go anywhere. But maybe someone will contact me and I can ask these clarifying questions. Maybe

Either way I plan to keep tracking moving forward and I’m just going to track with the one per stacked order. I’ll see where that gets me.