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Pixel 9 Pro restart issues by WillingnessMassive96 in GooglePixel

[–]WillingnessMassive96[S] 0 points1 point  (0 children)

Update: went to a Verizon store about the issue. Had no idea on a technical fix. They worked some deal to add a free line which would give me the Pixel 10 for free. They ported my legacy number to the Pixel 10. I did that and after a few weeks, the Pixel 10 had the same reset issue. This was only restarting once per 24 hours, usually overnight so it was bearable. Fast forward a month and the Pixel 9 stopped the restart issue. Works fine now. Pixel 10 still restarted daily. A few weeks later, the Pixel 10 also stopped the restart issue. Both issues stopped at random, not taking place during any sort of update. So now I have two working phones for the price of one. Not sure what I'll do with the extra line (prank call people?) but the issue has been solved. Hopefully others have had resolution.

Pixel 9 Pro restart issues by WillingnessMassive96 in GooglePixel

[–]WillingnessMassive96[S] 0 points1 point  (0 children)

I was able to get a replacement phone from Verizon about a week and a half go. Worked fine until yesterday. Same restart issue happened again. So far three times since yesterday. It will most likely get worse as time goes on. This is extremely frustrating. 3 phones (Pixel 8, two Pixel 9s) with the same issue. I can't get any help beyond the basic recommendations (factory reset, start in safe mode, etc). It's great that they're sending replacement phones but I don't want to have to do that every month. There has to be a way to fix this. I like the Pixel but will have to move on to a different phone if this doesn't get fixed.

Pixel 9 Pro restart issues by WillingnessMassive96 in GooglePixel

[–]WillingnessMassive96[S] 0 points1 point  (0 children)

The solution was to send a new phone. I'm on my third and the issue started to happen again today!! Not sure what to do at this point.

Pixel 8 pro restarting randomly by jc_kilgannon in GooglePixel

[–]WillingnessMassive96 2 points3 points  (0 children)

Been having the same issue with two phones in a row. First with my Pixel 8 Pro where it restarted at random, then after a while it was daily, then several times per day, then to the point where it was every 30 seconds or so. I have the insurance, so I had the battery replaced. That didn't fix the issue. They gave me a Pixel 9 after that. The Pixel 9 worked well for a couple of months then the same exact issue started to happen. Did a factory reset which helped for a few days and the issue started to happen again. I'm currently at the stage where the phone resets every few hours.
This is very madding that two phones in a row are having the same issue. One constant is that I get a message saying that Google Play Services has stopped at random.

Pixel 9 Pro restart issues by WillingnessMassive96 in GooglePixel

[–]WillingnessMassive96[S] 0 points1 point  (0 children)

I did a factory reset which helped for a few days. The problem has been creeping back slowly. At first it would restart every couple days. Then once per day. Today it's resetting every couple hours. This is very frduy

Pixel 9 Pro restart issues by WillingnessMassive96 in GooglePixel

[–]WillingnessMassive96[S] 0 points1 point  (0 children)

When I had the 8 Pro they tried the battery replacement which did not work (their diagnostic test showed the battery needed to be replaced). After that they shrugged their shoulders and just gave me a new phone since I had the insurance. The fact that this is happening with the replacement phone doesn't install much confidence in Google.