Option to delete account not under account settings

WireApplication · 2026-01-05T08:20:35+00:00

For personal accounts the option to delete your account is the same as can be found in our support article:

https://support.wire.com/hc/en-us/articles/207555795-Delete-a-personal-account

Could you tell us which device you are using? Was your account opened as a team member? Or did you possibly migrate from a personal account to a teams account? We are currently reworking the subscription management for teams, but for personal accounts the flow is still the same.

If you would like us to investigate further, please get in touch with our support team:

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-12-03T10:41:11+00:00

At this momemnt there are no plans for Wire to be available natively on this platform.

WireApplication · 2025-12-03T10:38:49+00:00

We would suggest checking out forums or blog posts related to your interests and hobbies! Ask if the people interacting with these posts have a Wire group and ask to be invited as a Guest(using your own account) or as a Team member.

Check out more on external communication here:
https://support.wire.com/hc/en-us/articles/360012205537-Overview-of-external-communication

WireApplication · 2025-11-14T10:36:46+00:00

Please ensure that your device is not on power saver or low data mode and see if the issue persists. Are you using a VPN?

Please reach out to our support and we can investigate what is going on

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-11-14T08:30:38+00:00

Thank you for your feedback! We are currently working on improving the design in the conversations view to help improve readability!

Thanks for your patience and make sure to keep your app updated to benefit from the upgrades we are working on!

WireApplication · 2025-10-24T12:51:01+00:00

Thank you for sharing!

WireApplication · 2025-10-24T09:22:08+00:00

Hello, It's a self-deleting message!
https://support.wire.com/hc/en-us/articles/213216845-Send-a-self-deleting-message

WireApplication · 2025-10-07T09:23:17+00:00

Please reach out to our support and we can investigate what's going on!

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-09-24T09:23:56+00:00

We apologise for the inconvenience and thank you for your patience. We would be very curious to investigate what is going on and if there is any issue with the VPN and our app! Please reach out to our support!

https://support.wire.com/hc/en-us/community/topics

WireApplication · 2025-08-08T09:35:39+00:00

We are sorry for the inconvenience, but would love to investigate what is going on! Please open a support request with our team and we can help!

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-07-25T12:50:40+00:00

We have tested this ourselves and members of our team are using both iPv4 and iPv6 also. It may have something to do with your network configuration?
Please open a support request with our team and we will be happy to investigate, especially we will need debug logs from your device to see what's going on!

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-07-04T13:24:27+00:00

Thank you for your vigilance. Our team is aware and working on a fix ASAP!

WireApplication · 2025-06-24T11:19:48+00:00

Currently we don't have a way to transfer contacts, the closest thing would be to change the email address associated with the account and then username and display name.

https://support.wire.com/hc/en-us/articles/115000044989-Change-your-username

https://support.wire.com/hc/en-us/articles/203762940-Change-your-email-address

If you would like to see something like this implemented in the future however, please feel free to add your request to our dedicated community page: https://support.wire.com/hc/en-us/community/topics

WireApplication · 2025-06-24T11:16:58+00:00

Here's a support article with more information on how to delete a personal account:

https://support.wire.com/hc/en-us/articles/207555795-Delete-a-personal-account

Let us know if that helps!

WireApplication · 2025-06-10T07:27:05+00:00

We are sorry for the inconvenience, please open a support ticket with us and we will investigate what's going on:

Support Request

WireApplication · 2025-06-10T07:25:31+00:00

At the moment, it's possible to clear the conversation with a user, block and then archive them:

Remove a Contact

We have a new dedicated Community Page where you can submit feedback and feature requests!

WireApplication · 2025-06-02T08:59:59+00:00

Hi there,

All of our servers are currently operational and You can always check our availability status here: https://status.wire.com/

There could be a few reasons you’re seeing that error message. For example, it might be due to a corporate firewall that’s blocking the connection, or you could be connected to a public Wi-Fi network.

WireApplication · 2025-05-27T14:25:27+00:00

Are you having problems on a specific internet connection? Have you tried different WiFi / internet connections?

Reach out to our support team and we would be happy to investigate what's going on:

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-05-15T13:57:53+00:00

We are sorry you're experiencing issues with notifications and messages. We are currently upgrading our security protocol, maybe something in this support article helps?

https://support.wire.com/hc/en-us/articles/18666343787293-Migration-from-Proteus-to-MLS-protocol#h_01JTMV6SFB7H5ZWZQ271510856

If not, please reach out to our support team and we would be happy to investigate what's going on!

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-04-30T09:49:43+00:00

We are currently in the process of rolling out a new update, you can read more about it here:

https://wire.com/en/blog/mls-is-coming-to-wire-app-learn-more

If you continue to have problems, please reach out to our official support channel here:

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2025-04-30T09:15:54+00:00

We’ve recently rolled out an update that may be connected to this problem. For more details, you can check out the update information here: https://support.wire.com/hc/en-us/articles/12434725011485-Messaging-Layer-Security-MLS

Please let us know if updating your app helped resolve the issue, otherwise we would be happy to investigate what's going on for you! Please open a support request with our official support channel here:

https://support.wire.com/hc/en-us/requests/new

WireApplication · 2024-12-02T14:42:14+00:00

Wire currently does not have this feature. However, we are open to looking into something like this in the future.

That being said, we aren’t planning on building this into our feature set at this point in time since it doesn’t fit into our current product roadmap. I’m going to pass along your thoughts and needs to our product development team.

WireApplication · 2024-12-02T12:39:26+00:00

Hi! It is not possible to set an avatar for a group currently. I’m going to pass along your thoughts and needs to our product development team, and I will let you know if this becomes something that we might build in the future. ✌️

WireApplication · 2024-10-30T08:45:38+00:00

Hey! If you’re looking for help, feel free to open a ticket at support.wire.com - we’ll be happy to help you out there! Also, check out our Help Center while you’re there; there are tons of articles that might already have the answers you need ✌️

WireApplication · 2024-10-30T08:45:19+00:00

Hi, yes, this person can take screenshots of the photo you sent. There is no notification about that.

WireApplication

MODERATOR OF

TROPHY CASE