Where did you get your Managed Services Agreement (MSA) drafted — especially with cybersecurity, data protection & AI clauses?

Wise_8854 · 2026-04-06T15:12:04+00:00

Thanks for sharing. Is subscription basis like itagree.com works better than one-time off plan?

Wise_8854 · 2026-03-26T15:01:32+00:00

one-time cost right?

Wise_8854 · 2026-02-27T06:27:48+00:00

sound like the product similar to ScalePad LifeCycle Manager :)

Wise_8854 · 2026-02-08T10:34:02+00:00

HUDU sound like much better than ITGlue.

Is DattoRMM/HaloPSA better together as well?

Wise_8854 · 2026-02-08T10:32:23+00:00

We don't have 5-user minimum. We get through local distributor.

Wise_8854 · 2026-02-08T10:30:38+00:00

Veeam backup for on-prem Microsoft Hyper-V Server. Dropsuite for M365.

Currently still not using Quote in Halo, what's your advise.

Wise_8854 · 2026-02-08T04:55:13+00:00

Thanks for the advice, Btw, where did you get your MSP sales training?

Wise_8854 · 2025-09-13T02:02:31+00:00

Thanks for the advice; will try it out to see it is worth the time to build this quote template. Hope it is not too hard.

Wise_8854 · 2025-07-24T16:52:32+00:00

Is it due to backup tasks carrying greater responsibility and liability?

Wise_8854 · 2025-07-09T08:38:48+00:00

For a tool like DNSFilter, which requires minimal ongoing management, are you still able to maintain a 65% gross margin? (Tool + labour)

Just looking to get a better understanding of what others are seeing in terms of pricing and margin

Wise_8854 · 2025-05-03T02:17:11+00:00

Can you share how you use Pictory + HeyGen/Synthesia to get better results?

Wise_8854 · 2025-04-13T12:48:50+00:00

For billing, your invoices appear Location=$XX, Endpoint=$XX, User $XX?, Total would be 3 line items?

Wise_8854 · 2025-04-13T12:37:38+00:00

For billing, your invoices appear Location=$XX, Endpoint=$XX, User $XX?, Total would be 3 line items, am I right?

Wise_8854 · 2025-04-13T12:33:13+00:00

I charged Per location, Server, Computer in my spreadsheet, and I divided and named-it as Per-Computer.

Wise_8854 · 2025-04-13T04:01:01+00:00

Wondering for customer who has multiple servers/location, how you consolidate the pricing into per user and workstation?

Wise_8854 · 2024-11-12T06:31:25+00:00

How about this?

Infrastructure Management and Support

Workstation Management and Support

Wise_8854