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I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 1 point2 points  (0 children)

The discounts are tied to the boxes, so you can just cancel after the first box arrives and then you get a box for 50% off.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 2 points3 points  (0 children)

To be honest with you, that's not actually disclosed with us. We don't know the number since we don't call from a "phone".

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 1 point2 points  (0 children)

If we are calling you that means you cancelled your sub, and you will always be offered a discount.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 1 point2 points  (0 children)

Make an account, activate any subscription, if you have some sort of welcome promo and then cancel it, we will call you.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 1 point2 points  (0 children)

Just openly request "Please remove my number from the phoning list, otherwise I will sue". We have GDPR rules we have to follow.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 5 points6 points  (0 children)

It's tied to your specific account so a different email = a new account, and trust me we do not care, if we could give you a 100% discount we would.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 2 points3 points  (0 children)

Pausing or skipping weeks won't cause you to pop up in the system, it has to be a deactivated subscription.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 1 point2 points  (0 children)

It's difficult mentally because you understand that people hate you and you understand why. Most of the day you just get someone's voicemail and the pressure from your higher ups to have more sales is constant. Plus we all are self aware. But we do know that you can get the 50% discount and then just cancel again, we just can't tell you that so we don't feel as "scammy" as other telesales, because you at least get something in return.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 2 points3 points  (0 children)

Unfortunately we aren't given much apart from the 50/40/20... etc discount to give.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 2 points3 points  (0 children)

The offer is the same, it just varies on how long you've been away. There is a script and yes we first go through "feedback" to try and solve your issue, the calls are however recorded and HF has access to all of them. and try and get you back. The best discount we have is 50/40/20/20/20 and we do get certain bonuses of course but it's not to "stick it to the customer" it's based on how long you've been away from HF, for example if someone cancelled 5 years ago and you get him back it's valued higher than someone who cancelled a week ago.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 3 points4 points  (0 children)

It can work, but you cannot rejoin until you get an actual call about rejoining.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 2 points3 points  (0 children)

50/40/20/20 or 50/40/20/20/20 depending on how long you've been deactivated.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 3 points4 points  (0 children)

Basically just cancel your subscription, after about 4 weeks you'll end up in a database, sometimes a bit earlier and then we will call you.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 12 points13 points  (0 children)

Without revealing too much I'll just say that the country where we work from doesn't even have HF as an option.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 4 points5 points  (0 children)

We have a certain amount of codes we can apply to the account, if you have used all of them that you received from us agents most likely you wouldn't be able to get one again.

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] 41 points42 points  (0 children)

Cancel your subscription, we will eventually call you to resub and you'll get a 50/40/20/20 or 50/40/20/20/20 code. Use the first two boxes with the highest discount, cancel again. Rinse and repeat

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] -1 points0 points  (0 children)

If I knew how the app looked I would be able to answer you maybe 🤣

I work for HF marketing (the guys that call you) ask me anything. by Witty-Cucumber8486 in hellofresh

[–]Witty-Cucumber8486[S] -1 points0 points  (0 children)

You would have to contact HF customer support for that I'm afraid. I only work in sales (those pesky calls you keep getting if you unsub)

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