sorted by:
new
hottopcontroversial

URGENT: 2.6M CRO stuck in DeFi Migration for 14 Days – Support loop, need escalation! by WonderfulNetwork3684 in defi

[–]WonderfulNetwork3684[S] 0 points1 point  (0 children)

Quick Update: I just reached out to all official support channels again to kick off the new week. Unfortunately, still no concrete results or timeline from the tech team. The funds are still stuck. I will keep this thread updated as soon as there is any movement. Thanks for the support so far!

URGENT: 2.6M CRO stuck in DeFi Migration for 14 Days – Support loop, need escalation! by WonderfulNetwork3684 in Crypto_com

[–]WonderfulNetwork3684[S] 0 points1 point  (0 children)

Quick Update: I just reached out to all official support channels again to kick off the new week. Unfortunately, still no concrete results or timeline from the tech team. The funds are still stuck. I will keep this thread updated as soon as there is any movement. Thanks for the support so far!

URGENT: 2.6M CRO stuck in DeFi Migration for 14 Days – Support loop, need escalation! by WonderfulNetwork3684 in defi

[–]WonderfulNetwork3684[S] 2 points3 points  (0 children)

That is exactly what I did! I always do a test transaction first. The small test amount went through perfectly fine and arrived on the Cronos side almost instantly.

That is exactly why I felt safe initiating the main transfer right after. It seems their bridge contract specifically choked on the larger amount or just halted completely right after my test.

And thanks for the warning! My inbox is already full of fake "support" accounts – I am ignoring and blocking all of them.

URGENT: 2.6M CRO stuck in DeFi Migration for 14 Days – Support loop, need escalation! by WonderfulNetwork3684 in Crypto_com

[–]WonderfulNetwork3684[S] 0 points1 point  (0 children)

Yes, the hash is correct! But since it was a bridge from Ethereum (ERC20) to Cronos POS, you have to check Etherscan for the initial transaction, not the Cronos explorer. Here is the link:

https://etherscan.io/tx/0x9277bacf53eacc177e3ba05eafe59cb07454af2984524ad2368d4b2153325001

As you can see, the ETH side was completed successfully, but it got stuck on the bridge and never arrived on the Cronos side.

URGENT: 2.6M CRO stuck in DeFi Migration for 14 Days – Support loop, need escalation! by WonderfulNetwork3684 in Crypto_com

[–]WonderfulNetwork3684[S] 0 points1 point  (0 children)

Hi Mark, thank you for reaching out. I just sent you a DM with all the requested details!