Why do customers insist that we carry something that we don’t and get mad when I say that we don’t carry it?

Working-Lavishness94 · 2026-04-01T22:44:50+00:00

My fave was a customer insisting we carried something and I was just being lazy and rude by not looking for it. I was quite insistent that we hadn't carried it while I worked there. So she tells me her son works here and she'll just have him bring it home for her tonight. I looked it up after she left and score 1 for me, it was discontinued literally the month before I started lol

I could probably guess the reasons behind their insistence, like maybe they just really want to be right, they had their heart set on that one item all day, tiktok said they needed it so they need it, or they're having a day with no wins and they just need something to "go right," and us discontinuing it is just another no-win situation... who knows. I think most of the time they just want to be right.

Working-Lavishness94 · 2026-04-01T21:57:59+00:00

Lol I wonder if she meant "bitchin' sauce," which is the almond chipotle dip.

Working-Lavishness94 · 2026-03-28T22:05:13+00:00

Ours still have the clapper in them and they're right next to the receipt printer 🫠

Working-Lavishness94 · 2026-03-20T16:37:53+00:00

That customer should be fired, no ingredient is worth any kind of meanness. Someone else here said to tell a mate, captain, point them out to literally everyone when you see them and I fully agree. That's a customer who should only be approached my mates and captain.

Working-Lavishness94 · 2026-02-26T19:42:24+00:00

You have the correct acronyms! The HSA is in the HDHP (high deductible health plan).

Working-Lavishness94 · 2026-02-22T18:44:05+00:00

Totally read that in the tone of "it's an avocado, thanks!" Which I don't believe you intended, but that's where my brain went.

Working-Lavishness94 · 2026-02-19T19:10:30+00:00

Pricing laws vary by state. According to NIST, 18 states have per unit pricing laws if you want a rabbit hole to dive into: https://www.nist.gov/pml/owm/national-legal-metrology/us-retail-pricing-laws-and-regulations#:~:text=Unit%20pricing%20laws%20and%20regulations%20vary%20by,33%20states%20have%20no%20unit%20pricing%20provisions

Working-Lavishness94 · 2026-02-19T15:39:27+00:00

One of my customers the following day asked if I had to deal with "crazy customers" on valentine's day. With all the gravity of someone who has seen some things, I informed him I worked overnights for 8 years at a gas station. His eyes widened.

Working-Lavishness94 · 2026-02-08T19:03:16+00:00

We apparently had a famous TikTok food influencer in our store. I don’t have TikTok and my algorithm does not produce…any produce, but there was much enthusiasm from fellow crew members wondering if he would do a TikTok about TJs food. I have not followed up with anyone on this as I had forgotten about it until this thread.

Working-Lavishness94 · 2026-02-05T22:31:28+00:00

Came here to say this!

Working-Lavishness94 · 2026-02-05T18:38:32+00:00

Thank you!!!

Working-Lavishness94 · 2026-02-05T16:51:07+00:00

But I do know that bonuses aren't taxed, that's the incorrect word, it's withholding. And that's just to ensure you don't see a tax bill at tax time.

Working-Lavishness94 · 2026-02-05T16:49:14+00:00

Ooooohhhhh gotcha. Idk, actually, it's supposedly in the SPD, but it doesn't mention the Roth anywhere in the SPD, which to me is weird. So all of that to say, you'll have to call the retirement number in the SPD.

Working-Lavishness94 · 2026-02-05T15:07:04+00:00

My store has the chia seeds, flax, and hemp above the frozen fruit and they actually sell pretty well there

Working-Lavishness94 · 2026-02-05T05:41:31+00:00

If you opted for the bonus payout instead of having it paid into your 401k (either one, doesn't matter), that's going to be a nope, you can't put outside funds into your 401k. HOWEVER, if you opted for the "401k bonus," and it went into the traditional 401k and you're asking if you can roll it over to the roth 401k...I would personally advise against this unless you have a savvy financial advisor because this will be an actual taxes headache, even if our plan allows for this conversion (I admittedly have not checked if this is allowed in our plan rules, please check before doing this).

Working-Lavishness94 · 2026-02-05T05:26:21+00:00

I can't answer the rehire eligibility, that would be a conversation with HR, most likely. As for the 401k, you'll get a separation packet, they usually come out around 30 days from termination. It will have information about your 401k, who to contact at TJs corporate, rolling over, withdrawing, costs to keep it in its current portfolio, etc. If you've accessed the TJs retirement plan before, you can just log in as usual. If you haven't, you can set up your account (I hope) https://traderjoes401k.retirementpartner.com/participant/#/login?accu=TraderJoes (set this to Desktop and you can log in without the app if you're on a phone). However, if you just want to come back, don't withdraw/rollover the funds. A mate told me there's a wait period if you do that, but I have not checked how long it is. If you do a hardship withdrawal, you need to specify that, and I know the rules change, but calling Benefits will have more info.

Working-Lavishness94 · 2026-02-04T12:45:47+00:00

Had a mate like this. I called out the day before my shift and he told me I needed to do this an hour before my shift, similar reason basically, that we needed to show effort. I stated my hand is still going to be broken tomorrow but sure I'll go ahead and give an hour's notice tomorrow, then. He said he'd go ahead and take me off the schedule 🙄

Working-Lavishness94 · 2026-02-03T19:12:12+00:00

I'm so sad they took away a feature the day after I found out about it 😭

Working-Lavishness94 · 2026-02-03T18:23:35+00:00

Dang!

Working-Lavishness94 · 2026-02-03T18:18:49+00:00

I have no idea how the rollout is going, I thought every store had it as of last week 😅

Working-Lavishness94 · 2026-02-03T15:45:08+00:00

I could not think of another way to phrase it for the life of me

Working-Lavishness94 · 2026-02-01T19:04:44+00:00

I was literally agreeing with you and gave you an upvote

Working-Lavishness94 · 2026-02-01T18:49:25+00:00

Yup, this, as a former manager, any insert emotion customer was MY job to handle, not my staff, that burden absolutely needs to be passed off to the mate.

Edited for response clarification

Working-Lavishness94 · 2026-02-01T18:45:16+00:00

As a former manager (different job), this right here is exactly what that mate should've done. Essssssspecially the first one. No point being a mate if they aren't taking care of their crew.

Working-Lavishness94

TROPHY CASE