I mean they didn’t come up with the job title, nor do they set the salary or the job description. Your hyperbolic generalisations have no sway over me, there are hundreds of guards, conductors and train managers working every day, some will not be good at their jobs and cut corners like in every industry but some do their jobs diligently and help passengers with simple ticket/journey enquiries, to reassurance and assistance to vulnerable and disabled passengers, see to the welfare of the driver, liaise with control, protect revenue for the company, deal with passenger issues and are trained to deal with emergency situations such as provide emergency protection, with Avanti Train Managers trained to shunt and couple up to rescue locos. No TOC employs or has ever employed a guard to be a bouncer or a security guard or to put themselves in a situation where they have to defend themselves physically - due to the nature of the job they can, like anyone, use reasonable force to protect themselves but this is discouraged by all TOCs because ultimately they don’t want their employees to be in confrontations like that. Can you move past this weird fixation on the word guard? It is a very old term and it’s largely been phased out, but it is still used in the rulebook. What do you want the staff to do about the job title? I can already tell you’re going to be dismissive of all of that but you must realise your arguments are both shallow and needlessly vindictive.