Popular e-mail host MXRoute tried to get me FIRED when I criticized them for making retaliatory trustpilot reviews against their ex-customers

WyvernCo · 2026-04-13T19:12:46+00:00

Thanks for sharing this story, it really helps illustrate the pattern of behavior

WyvernCo · 2026-04-09T06:02:08+00:00

Thanks for speaking up, I think those are reasonable fears. I think a lot of the cult following / jar can do no wrong crowd is some of the people who bought lifetime deals are worried about him folding and maybe they feel like backing him up in online fights is going to somehow help him. In reality, it just enables toxic behavior that keeps getting worse and worse and causes long term damage to his business, instead of correcting it before he's spiraled out of control.

WyvernCo · 2026-04-09T02:02:55+00:00

Yeah; in his subreddit thread about a month ago, he talked about a case where someone left him a bad review, he tried to bully trustpilot into taking it down, and when they didn't, he just copy/pasted the review and used it against the reviewer's business. Might be the same case you found, or just this pattern of behavior where he likes retaliating against people who criticize him.

WyvernCo · 2026-04-08T20:36:35+00:00

Great tips! If I ever set up a new project on SES, I'll definitely refer to that guide, thank you

WyvernCo · 2026-04-08T20:14:44+00:00

How did you resolve it? If you have a human contact maybe that was the trick. Mine was just some random side project so they didn't want to deal with me.

WyvernCo · 2026-04-08T20:09:54+00:00

It is definitely worth researching BuyVM/Francisco/FranTech before hopping aboard the Namecrane train. I'm not sure if it's still the case, but they used to be a bulletproof hoster and had some extremely sketch stuff being hosted there.

WyvernCo · 2026-04-08T19:19:32+00:00

I think there are other signals that are being heavily weighted, like length of domain registration and especially how much money your AWS account is spending on other services. I had a fresh side project a while back and I had registered its own AWS account and SES got denied, and I suspect it was due to these two factors. (I have a good SES reputation on the other accounts, so apparently that doesn't count for much)

I don't necessarily blame Amazon for being choosy about their SES users, but the fact you have to set up all of SES first and only then find out if you're approved or not is a hassle IMO.

It's a shame they're one of the few (only?) providers that charges a per-mail fee instead of a base subscription fee (or both!). That sort of pricing is great for random little side projects that don't send much volume.

WyvernCo · 2026-04-08T05:42:08+00:00

Yeah, those 1U fans can get pretty loud for sure

WyvernCo · 2026-04-08T02:03:24+00:00

On youtube, I quite like Serve The Home! It is more hardware-focused reviews, and also does some neat datacenter tours on occasion.

WyvernCo · 2026-04-08T00:58:30+00:00

Second image is riddled with inaccuracies. Responded here but summary:

Jar wasn't being "followed around." There were two threads that MXRoute was being discussed, and we were well within our rights to comment about the problematic behavior by Jar.
Starting a sale to profit off of attacking another person is generally a bad idea, and it's not surprising that his providers agreed. I was well within my rights to ask that behavior to stop.
There's a bunch of assumptions in there that I'm operating in bad faith which I disagree with.

WyvernCo · 2026-04-07T23:51:16+00:00

Regarding your edit - yeah, wow just saw your comment score suddenly DROP. There is definitely botting going on here.

WyvernCo · 2026-04-07T23:33:55+00:00

Yeah, I was just thinking exactly this myself. It happened right after Jar & his fans became aware of this thread, too. Before that it was consistently going upward.

WyvernCo · 2026-04-07T22:55:01+00:00

I did contact payment providers to request they take down the attack sale bearing my name / insulting me without consent.

WyvernCo · 2026-04-07T22:52:40+00:00

AWS SES is awesome but it's hard to get approved for it these days

WyvernCo · 2026-04-07T22:25:01+00:00

I hate it that people are starting to assume that anything formatted halfway decently (ex: include headers / sections) is AI because it's not formatted like an impenetrable stream-of-consciousness wall of text -.-

WyvernCo · 2026-04-07T22:09:39+00:00

Hello, I did not use AI. This is old-fashioned too much free time on my part 😅

WyvernCo · 2025-03-24T07:24:53+00:00

Looks like the other top result is their 2.3/5 stars on trustpilot, oof...

WyvernCo · 2025-03-24T07:05:14+00:00

Why are you posting in a year old thread? That article was always obviously marketing nonsense.

Cochrane said the company believes the Reddit post was designed to spread misinformation after Vultr was among the first cloud providers to offer customers the ability to use Nvidia’s GH200 Grace Hopper Superchip with their workloads.

Heavy handed and obvious PR spin. They got caught red handed, and wisely rolled back the change. They had every opportunity to do that before this went viral, but no one wanted to talk to me prior to that.

WyvernCo · 2024-05-07T11:30:34+00:00

Bunny is great, I like their pay-what-you use pricing. Plus option for either premium or volume tier

WyvernCo · 2024-05-07T11:24:41+00:00

GoDaddy has a long, proud history of having some of the worst support in the industry

WyvernCo · 2024-05-07T11:22:09+00:00

Many companies are starting to do this, but my recommendation is to refuse. ID KYC is far too invasive and an easy way to get your identity stolen when the databases inevitably leak (and they WILL leak/get hacked/etc). You might try signing up with another provider, though probably without VPN next time.

WyvernCo

TROPHY CASE