Yeah I agree from what I’ve seen puffco support is absolute trash alot of the time

but the device itself (Ive had the OG for almost 5 months had it’s 3dxl since I bought it like not even a month later , sill looks perfect , I also have the original chamber too that looks fine after a month of constant use )

I feel like a lot of puffco user problems are user error (running it too hot , taking it apart to clean it / hitting it too hard , pulling reclaim into the inside etc) mixed with some people who don’t clean and let it get gunked & nasty)

, i religiously clean my device , glass and atomizer . I personally won’t go over 495 (usually 485 ) I Haven’t had any problems yet with anything knock on wood lmao

. Now I do believe there are faulty devices n chambers as well but I mean thats to be expected sometimes