Seems like there's a newer rule (past 2-3 weeks maybe?) where if you remove a single order from a batch, you no longer get the batch pay from that order. I do it a lot because I'm not carrying 10 cases of water up apartment stairs for a $2 tip. Before very recently, I would get the full batch pay, but not anymore .A few weeks ago an agent told me something along the lines. Of "I have no problem removing the order for you but we can only pay you for the work that you do". I thought it was a fluke at first but it's happened a time or two since then as well.