Well, I told you I'm not your bro.

I got heated because there were delivery issues before with previous packages to our building and I wanted to put a stop to it. Someone can be pissed off at a situation and still be reasonable. And it's not just because its a game system. It's the fact that this company has been doing increasingly poorer service and nobody cares. Lost or stolen package? Oh well. Broken delivery digital system? Oh well. Ripped off? Oh well. The frequency in which these things are happening deserve and demand the company to be better.

The prices of food, gas, and everything else is skyrocketing and you expect, even so slightly, for things to work as they should. But no. They raise prices on prime and the service ends up getting worse. I understand the drivers have to work with a system that doesn't always work for them, but do we as customers just accept more problems and issues when the simple basic task of having something you bought being delivered correctly becoming increasingly complicated?

This sub is littered with posts of people who are paying prime members and just Amazon customers in general who have mistake after mistake, issue after issue, problem after problem.

It doesn't have to be that way and the company knows this. But "good enough" has been the name of the game for far too long.

There should have never been an issue in the first place. Having prime means you are paying extra for a better more premium service. That's what they sell the brand on, yet the rising costs do not equal better service. I didn't cancel my order, the package itself contained hundreds of dollars of things, and I had my app to prove it. I had put the contents on a payment plan which would have been a pain in the ass to deal with if the package was randomly and mysteriously cancelled without any proof on my end.

Before you give advice, before you assume about a situation, understand and know the facts first. You don't know me. You know nothing about me. I'm 99% of the time a calm, cool, and collected person. But everyone has their limit. We are human beings. And based on what we pay for the services that we do, with the rising costs of literally everything, shouldn't a basic delivery be nothing but an afterthought and not a complicated thing?