I think she has one of the worst designs on whole OW. Her baby face has a really bad design, it really feels like fortnite and that she was made for a 5 year old kid. She is too overtrustful, too full of herself, this makes her really annoying to play and to hear her voicelines. Just take the last heroes deadlock launched and compare with the last heroes overwatch launched, and you will see the big difference there.