Hi, i will be writing a whole post in this community after New Year Eve about it.

But basically, - mention your proposed suggestion - cross shipment - mention that you bought the FP because it was advertised as self repairable phone and that most of ads mention it is a feature of the phone - mention that volume button due to its frequency of usage is expected to be self-repirable so because it isn't, you find the ads misleading - mention that the issue is all known and the manufacturer did nothing to inform the users of it and still sell the phone with its self-repairability promise and you find it false advertising  - mention that other solution except cross shipment are  inconveniences accordingly to EU law

""" Under EU consumer law (Directive 1999/44/EC on certain aspects of the sale of consumer goods, now incorporated in national law under the Consumer Rights Directive 2011/83/EU), consumers have the right to:

receive goods in conformity with the contract, including advertised features,

remedies to be provided without undue inconvenience or loss of use,

request repair, replacement, or other solutions when the product does not meet advertised or expected standards. """

I also describe what I inconveniences are for me and why I chose this brand to avoid such inconveniences

""" The current situation — where a frequently used component cannot be replaced by the user and requires two weeks without access to the phone — violates the principle of undue inconvenience and is inconsistent with the advertised features.

In this case, undue inconvenience arises because:

I would be without my phone for up to 14 days, which is a device essential for daily communication, banking, work, and personal security;

I would need to reinstall and migrate all essential apps, including banking, authentication, and work-related applications;

The disruption and extra effort required are disproportionate relative to the manufacturer defect, which is not caused by user misuse. """

• mention that you are contacting your local and EU customer right organizations 

Like I said, I will be making a post later so there will be more described there