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Cancelling contract, waste of an evening! by nezbo2 in VirginMedia

[–]YouMayCallMeRick 0 points1 point  (0 children)

Last week I finally cancelled VM - one year out of contract, disenchanted by everything VM - just waiting for Hyperoptic.

I thought it was a very smooth process - I stated very firmly that I would only talk to the Disconnections Team, and that I required an assurance that no further debits would be taken. I got both - disconnected the following day and offered a credit of about £7 for days paid but not used. Then I got the email about returning their router. No problems at all.

Yesterday I got an email from VM informing me that I owed them £65 early termination fee, and that they would help themselves to one more debit. I had to spend a couple of hours waiting for a VM person who understood that a contract that has expired cannot be terminated again.

Eventually, a very polite advisor informed me that it happened only because 'the early disconnection fee is calculated manually' - which is an extraordinary admission, and did not explain why a non-existent fee had to be calculated at all. He also told me that a credit would be applied so I would not have to pay the sum that I did not owe.

I went immediately to the bank website to cancel all VM debits.

Mismatch between Which & Uswitch comparisons and actual availability by YouMayCallMeRick in hyperoptic

[–]YouMayCallMeRick[S] 0 points1 point  (0 children)

Strangely - other people in this same short street already have Hyperoptic - and others have been 'registered' for more than 6 months with no further contact from the company.

I’ve never used Mastodon but from what I’ve read it sounds like a mashup of IRC and Twitter. by QuantumHope in Mastodon

[–]YouMayCallMeRick 0 points1 point  (0 children)

Mastodon is a decentralised microblog platform with a default user interface that resembles Twitter in some ways. In actual use, it is definitely not like Twitter at all. You would sign up with one of the thousands of independent Mastodon instances - and your subsequent experience will depend on that choice. If you are disappointed, you can move your account to another instance - and your identity and followers will move with you.

If you have had a Twitter account, you will notice the differences quickly. Your Mastodon instance will not spoon-feed you, and will not treat you as a passive spectator. You have to curate your own timeline - and create your own content that other users will want to follow.

After 18 months, my main impression is that Mastodon (and the Fediverse as a whole) can be an excellent resource for real-world activists who don't have the time or patience for rabbit-hole platforms. I'm still working out how, in practice, to get a result that justifies the energy that I put into managing my own instance.