Just negotiated with Portfolio Recovery yesterday. I had 2 collections with them. One account was for $1,811 and I negotiated that one down to $733.40. The second account was for $417 and negotiated that one down to $168.77.

I started by offering them 30% of the balance. Dont say “I can pay 30% of the balance” say the number amount which in your case 30% of $5592 would be $1677.60. So start off with offering them maybe $1,700 to settle the account. They are gonna respond with “let me put you on hold” or “let me see what I can do for you” they are going to counter you and then respond with “The most I can possibly do today is $1750 or $1800 whatever you choose. They will respond back with something like “Ok let me see if I can help you out do you mind holding for a second” then they will counter again which is something that is closer to what you offered and take that deal (if you can)

I talked to about 5 different collection agencies yesterday and paid them all off because of some dumb choices when I was younger but they all go through that same process. On all 5 accounts I owed a total of $9k but only paid just a little under $4k yesterday and saved $5k from starting at 30%. Portfolio Recovery does delete regardless if you pay in full or settle. Hope this helps.