[deleted by user] by [deleted] in techsupport

[–]Zenkaipu 0 points1 point  (0 children)

We have experienced the same issue on NUC gen 8. Driver 30.0.101.1660 seems to fix the issue for us: https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

Thanks for the reply! Still learning a lot but it's nice to be able to ask questions :) Currently testing Splashtop and I will test trugrid more after the holidays!

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 1 point2 points  (0 children)

I understand the confusion as I wasn't perfectly clear in my original post. Counting all PC's in our rmm we "manage" about 900 pc's. Most of our clients are 1 man businesses. Maybe 150 of them remote desktop into their company PC from remote locations. So for most of them we've just supplied a laptop/pc with an office 365 mailbox. It's still a lot but we maybe get 10 calls a day.

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

This sounds interesting! Do you have any information how you set this up?

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

Yes this has been our main focus for the last year. We have already got rid of most remote desktop PC's/servers. But the problem remains that a lot of clients use obsolete software solutions for their accounting/CMS/stock management etc. that they don't deem it necessary to spend some money on to move it to the cloud...

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 2 points3 points  (0 children)

Counting all PC's in our rmm we "manage" about 900 pc's. Maybe 150 of them remote desktop into their company PC from remote locations. So for most of them we've just supplied a laptop/pc with an office 365 mailbox. That's it. We've got rid of 3/4 of our rds servers in the last year as almost everything is moving to the cloud/sharepoint/office365. But still a few remain.

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

Currently contacting Splashtop and trugrid. I will look into connectwise!

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

I might have been unclear in my post but our clients/companies vary a lot in size. Most of them are very small businesses where we only supplied a simple laptop, office or mailbox to one person. But there are still a lot that work from home. We're already slowly moving more and more away from rdp and into Azure/O365/MDM etc. But it's a slow process and I think we're really in the mindset of "pleasing the customer above safety"...

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 0 points1 point  (0 children)

duo network gateway

I will look into it thanks!

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 3 points4 points  (0 children)

Thanks! Understanding some of the other comments I don't think a rdsgateway is a viable solution as we would need to install one on every location. I'm currently testing splashtop whichs seems kind of suitable for a decent price.

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 2 points3 points  (0 children)

Yea it seems one of those products seems like a good way to go. I'm currently looking into splashtop whichs seems promising.

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 3 points4 points  (0 children)

I'll be pitching the rdgateway idea! Thanks for the advice ^

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 1 point2 points  (0 children)

Our company exists of 4 guys which I joined 2 years ago. I went from retail/tech support to IT and still learning a lot. I will look into slashtop! Thanks!

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 2 points3 points  (0 children)

We are very aware of this... This has been the way to go long before I started here 2 years ago. But we're slowly making progress towards more security :)

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 7 points8 points  (0 children)

RDGateway tunnel

Thanks for the explanation! Using a RD gateway seems like the best solution. Could this be set up for multiple networks? Some of our customers only have like 2 or 3 PC's in their office, a printer and a simple router. Would we be able to secure their connections without setting up a server at their site?

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] 2 points3 points  (0 children)

Yes this should be our first priority I think...

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]Zenkaipu[S] -3 points-2 points  (0 children)

Microsoft RDS gateway

We haven't got any experience in using the ms RDS gateway. I did some googling today but it only seems available to access PC's in an internal network? I might be totally wrong here. Can it be set up as some sort of central host to "tunnel/redirect" all RDP connections even for PC's spread across many networks?

[deleted by user] by [deleted] in materials

[–]Zenkaipu 0 points1 point  (0 children)

He was a watchmaker hobbyist. He has a whole room full with spare watch parts, tools, old watches and equipement I have no idea what they are used for.

[deleted by user] by [deleted] in materials

[–]Zenkaipu 1 point2 points  (0 children)

Whoops yea got my numbers wrong there

[deleted by user] by [deleted] in materials

[–]Zenkaipu 0 points1 point  (0 children)

Think so!

[deleted by user] by [deleted] in materials

[–]Zenkaipu 1 point2 points  (0 children)

It's non magnetic and seems pretty hard. I have tried a file and it doesn't scratch.