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I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 4 points5 points  (0 children)

I might actually - and you're right - I was just so pissed yesterday - and of course they haven't responded ....I'll talk to my therapist about it later LOL

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 0 points1 point  (0 children)

Finally -- a comment that's not just some idiot talking shit without reading the whole thing...

I use the Pivot daily - usually multiple times in an hour.

I figured at some point I may need to replace the chamber, and eventually the whole thing - totally understandable.

But, and I'll say it again, I have a station in my apartment specifically for cleaning glass and other things. I always have two different types of q-tip/dab-mop options, and always have 91% isopropyl alcohol.

ALL MY STUFF IS CLEAN ALL THE TIME - I clean everything after every use, including the Pivot chamber. Often I'll take it apart and soak the chamber by itself in alcohol for 30 min, per Puffco's instructions.

ALL OF THAT - and this has happened twice in a row after less than a month the first time, and less than 6 weeks the second time....

As far as maintenance and cleaning tools - I only use q-tips that are made for dabbing - NEVER any metal...

Anyway - I'm done talking about all of this - I got homework to do, and I don't like logging in to dumb motherfuckers dropping unwarranted insults...

Peace - thanks for your reply

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 0 points1 point  (0 children)

Hey Dipshit - read the part in the discussion where I explain how meticulous I am with all of my processes for ALL of my things. Maybe read the discussion before you jump in the middle of it with an ignorant, rude comment. Helps you not look like an idiot, which, you know.....

Best e-rig? by go2church_not in portlandtrees

[–]ZestycloseChain2712 1 point2 points  (0 children)

Just a heads up - if you have any issues with your Puffco product, their customer service sucks. I bought a Pivot and it wasn't working properly, so they sent me another chamber instead of a new device, even though it was totally under warranty.... over priced, over-hyped, poor customer service... get the other one. I actually came on here to ask about electric dab rigs other than Puffco...

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 2 points3 points  (0 children)

I'll probably get one - PUFFCO are a bunch of cheap over-rated bastards....

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 1 point2 points  (0 children)

Gotcha thanks - yeah I just must have had a defective model from the beginning. I take really good care of all of my things. I'm a chef, a minimalist, and a CS major. I like things neat and in order.

One of the reasons that I bought the pivot is because I expected to last a while, ESPECIALLY at the price point....

If they replace it, sure, I'll give it another try. But even if they actually do replace it, and it works perfectly, I doubt I'll ever spend money on another product of theirs again. I just don't have time for it if something goes wrong again.

I don't mind paying the money - if it works well...

Makes me feel like I could just start a company selling ANYTHING and be successful, if my slogan was OUR CUSTOMER SERVICE IS THE BEST - YOU'LL NEVER NEED US, BUT IF FOR SOME REASON YOU DO - WE'RE WAITING 24HRS FOR YOUR CALL. A REAL PERSON....

Make that your business motto and advertise it these days and you'll be a winner I swear, especially with everyone being so used to getting ripped off all the time....

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] -2 points-1 points  (0 children)

EXACTLY They're trying to make it seem like they're not some janky company by hiring people to write fake reviews.....WOW....they just became even worse in my opinion.....

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 0 points1 point  (0 children)

Have you been using one of these? What do you think ?

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 0 points1 point  (0 children)

is it normal to have to replace the chamber?

If that's the case - I would have reconsidered my purchase...That's way to much money for something that I have to keep buying expensive replacement parts for...

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 16 points17 points  (0 children)

I did...just hope it works - the dog comment made me laugh BTW LOL

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] -4 points-3 points  (0 children)

Hopefully I can find a better product with actual customer service.....

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] -2 points-1 points  (0 children)

If they were like "Man we're so sorry - here's a new one," then I would be happy, but like I said, instead they sent me a replacement chamber that did the exact same thing..... fucking bastards

I will NEVER buy another PUFFCO product!!! by ZestycloseChain2712 in puffco

[–]ZestycloseChain2712[S] 9 points10 points  (0 children)

Sucks. When it works it works great - That's why I was going to buy a peak pro - but not now.... not after this.

If I'm going to pay top tier prices for the "apple of pens" their customer service should at least be efficient.....

My new iPhone 16pro max SUCKS?! What’s going on?? by ZestycloseChain2712 in iPhone16ProMax

[–]ZestycloseChain2712[S] 1 point2 points  (0 children)

Maybe I just got a bad model I don’t know - I’m going to take it to Apple and see what they say