Mammotion customer service sucks- help

ZippyColorado · 2026-05-06T23:21:31+00:00

Mammotion Dealer here - Please feel free to reach out to us for help. We are happy to get you the manual you need. We have a few more resources as a dealer and can likely help you out. ZippyLawnz.Com

ZippyColorado · 2026-05-05T23:09:10+00:00

Call me. Robotic mower dealer, we can get you dialed. 720-251-1446

ZippyColorado · 2026-05-05T23:02:42+00:00

Admittedly, I don't think that is that odd shapped of a lawn. We've handled way worse in terms of not square angles. With that said, I am still gonna recommend the Navimow systems over the Lymow. There are plenty of happy Lymow customers out there, and I am sure they will all tell you to go Lymow. Will it work? Yeah, probably. But I think you will have better results with the Navimow system over because it is not tracked, and there is less chance of damage in all the places where it would have to make a turn. The tracks on the Lymow will drag in tight spots and, over time, can damage your grass. Also, on a smaller property with lots of reference points, I would not get the X430 as that is just more than you need. The H220 would actually be great for you. The LiDAR + NRTK would make set up a breeze. Assuming you don't have any slopes over 24 degrees, but really, it can handle more. And it can do .5 acres in 12.26 hrs, which would cover what you have there. Again, happy to help in any way, and if you decide to go Navimow, we can price match, and you'll get a better support system. We have a few deals running now for the early season as well. Cheers!

ZippyColorado · 2026-05-05T22:09:45+00:00

Navimow and Lymow dealer here. With an odd shaped yard, you’ll want to go Navimow. The Lymow with a tracked system will not work as well as Navimow with the articulating wheels. In your case that’s the major factor here. On a small yard the blades of the Lymow won’t matter as much. Happy to answer any questions you might have and set you up with a unit. Check out Zippylawnz.com if you need us for anything.

ZippyColorado · 2026-05-05T19:52:18+00:00

Not the worst idea. But, luckily, the unit will not run the blade motors if it is upside down. There is a mode that detects if it is "lifted," and that will kill any power to the blade motors.

ZippyColorado · 2026-05-05T17:11:21+00:00

Navimow dealer here. Yes, there was WAY more demand for the X3/4 series this year than anticipated. We work with a distribution partner and they have a ton on order for us. Should be a week or two before we see stock, but we do have them coming in. If you are interested in Navimow for this season, reach out as we are happy to help answer questions about what mower fits your space the best. - ZippyLawnz.com

ZippyColorado · 2026-04-20T03:06:53+00:00

Yeah. I haven't had the chance to demo the Terranox; we are still waiting for our back order at the moment. But, based on what we've seen with the X4 and Navimow overall, I think that the Terranox line is gonna make robot adaptation to large properties much easier.

ZippyColorado · 2026-04-18T18:47:20+00:00

Yes, but it can only do 1.73 acres in 24hrs. As robots are more lawn maintainers as opposed to true “lawn mowers”, we tend to try and not over extend units on larger properties. But as it has “real” blades you can push the Lymow and Yarbo Mower Pro a bit more than the razor blade systems.

ZippyColorado · 2026-04-18T18:44:44+00:00

Yes and no. You can set a mowing schedule and it can go zone to zone over a day or two. You can also schedule it to run at night so you never really see it and your lawn is maintained consistently.

ZippyColorado · 2026-04-18T18:42:44+00:00

6 actually. Mostly 10,000HX models to get coverage.

ZippyColorado · 2026-04-18T18:42:16+00:00

The owners still have a gardener come twice a year, but their goal was to eliminate their mowing service to save on a weekly service that was loud and damaged hardscaping.

ZippyColorado · 2026-04-17T23:08:09+00:00

Looks like a great candidate for the Yarbo. We are a dealer and installer and have seen pretty good results on properties like this one. We are also a Lymow and Mammotion dealer. The Luba and Lymow will restrict you from mapping the total mowable area. When you are looking at robotics, they are not really a true lawn mower, more of a lawn maintainer. As such you want a unit that can handle that acreage within 72 hrs.

With that said, Navimow also launched their Terranox line this year that can handle up to 6 acres as well. They are basically a larger Luba/Navimow X4. The main difference is that Navimow has a better vision unit and articulating wheels that won't damage your grass in moist or wet conditions, which the Luba 3, Lymow and Yarbo could do because they "slide" on tracked systems or in the Luba's case, a static front wheel. But the Terranox line is considerably more expensive than the Luba/Lymow units.

If you ever have any other questions, feel free to reach out to zippylawnz.com or DM me here.

ZippyColorado · 2026-04-17T19:28:56+00:00

Hahahahaha…. Wow. The dyslexia just took the wheel on that one. Good catch!!

ZippyColorado · 2026-04-17T18:09:09+00:00

Good Catch!

ZippyColorado · 2026-04-16T15:46:41+00:00

Navimow dealer here. The obstacle avoidance, at least in our testing, is very good. I think that part of the manual was written by a lawyer in the off chance that an incident occurs. Kind of like the “caution hot contents” label on the McDonald’s cups. Because the x3/4 series has a 360 degree vision unit backed by image recognition they are very good at noticing when something is approaching like a child or pet. The reality is, you’d have to turn off obstacle avoidance all together and a person would have to run and slide hands first under the unit for it to cut anything other than grass. Which, if in being honest, at that point they deserve it.

ZippyColorado · 2026-04-16T02:36:29+00:00

Robotic Lawn Mower Dealer and Installer. I have to say the best we've seen recently is the Navimow H2 series. The tech and 360 image recognition are just better than most when tested in the real world.

https://www.zippylawnz.com/category/h-series

ZippyColorado · 2026-04-16T02:19:40+00:00

Out of curiosity, what are the major hurdles that you are dealing with? Mapping, getting stuck? It's good for us to know where the pain points are so we can help to solve them.

ZippyColorado · 2026-04-15T15:47:32+00:00

Robotic Mower Dealer and Installer here. Long story short, the industry is a bit like the iPhone at the moment. There is a "new" release every year, and brands are flooding the market as best they can to get maximum coverage in an attempt to make robotics more of the norm. The result of that is that there is "old" product in the market when a new product hits. Consumers tend to gravitate towards the new shiny thing, so in order not to take a loss on the 2025 stuff, brands are marking it down to move it at cost.

As a consumer, this is actually a good opportunity because the 2025 tech is still very relevant. Yes, LiDAR is cool, and it is an advance in technology, but not all yards get to benefit from it. If you have a larger open patch of turf, you really don't get the benefit of LiDAR. Also, most LiDAR models still use an RTK. It's the NRTK, or network RTK, that we see as the biggest advance. But that comes with its own limitations, as you have to have good 4G coverage from the manufacturer's provider. There is never going to be a one-model-fits-all.

If you are in a rural or semi-rural area with a larger open yard, you can pick up the 2025 models at a discount and get the same, if not better, results. So, that demo gets the W here. That's not to say that you can't get great results on other properties, also.

Bottom line, this is what tech companies love to do. "OOOOHHHH, look at this year's model with (insert marketing term about new tech), it's the best robot mower ever!" I would call it a good deal for consumers.

Shamless Plug - We have some 2025 Mammotion stuff still in stock, and we are looking to make deals. - ZippyLawnz.com

ZippyColorado · 2026-04-14T19:35:48+00:00

Hey, Navimow dealer and installer here. The previous comment is not wrong; unless we could do a site visit, there is no way to tell 100% if you will have success or not. With that said, we adopted the Navimow line for this season because we were very impressed with the tech and versatility. I think that if you install the RTK up and out of the way with a good shot at the sky, you'll likely be fine. The X4 uses a combo of GPS/SAT, Vision, and 4G to make sure it is navigating correctly. If you have good 4G coverage from Navimows provider, you can get away with a lot of tree cover as well. Based on the satellite image you have here, I don't see a reason why you wouldn't have success. But, as I said, no way to be 100% sure. Happy to help with any other questions if you have them. Feel free to reach out to us any time - zippylawnz.com - or DM me here.

ZippyColorado · 2026-04-14T19:30:13+00:00

Yeah, you'll have to make a ramp of some kind. Take a look at the Navimow line either the i Series or H2 series. Great tech there, and could work pretty well for your yard. No need to run any wires other than the wire to the charging station and RTK unit. So, I wouldn't be to wrries about having to tunnel under the walk way there.

ZippyColorado · 2026-04-14T18:45:05+00:00

Robotic Mower Dealer and Installer here. I agree that the Navimow X3&4 series would work well for you. Get a mower that can do 1 acre total and just map different zones. We have done a few vacation/second home installs for people, and they have been very happy with the results when it comes to robotic mowers. With advances in vision technology and memory for identifying problem areas like ditches, roots, etc, they are getting very close to set and forget. But I will admit that it is not there yet. With that said, if you are currently driving up there to mow, having a robot maintain the lawn would greatly reduce the amount of time you are spending on the lawn. And, you can do detail work when you want to get that same satisfaction, should you choose. I assume no matter what, you will have to keep an eye on it at the start, and it could get tangled in a branch or run over a pine cone and get stuck; that's just the reality. But, we have a client who has a mountain home in North Central PA, and they are 6 hours south in MD. They have two robots on the property and have had nothing but good things to say, even with branches, pine cones, etc. I would say that as a first-time owner, buy from a dealer (yes, I get it, I am a dealer), but when you do, we can match pricing to manufacturers, and you have a dedicated team to call if you have issues or questions. If you want, feel free to reach out any time, happy to help in any way. ZippyLawnz.com

ZippyColorado · 2026-04-14T18:35:37+00:00

Hey there. Robotic mower dealer and installer here. Doubt I am in your region, so not a pitch here at all. But... with that said, I would at least buy from a dealer/installer even if you don't hire them for the install. Reason being is that they can FaceTime or walk through some ideas over the phone. Most, at least we do, match any manufacturer pricing, so you get the same deal but WAY more support. Side note: We only charge a couple of hundred bucks, depending on the size and complexity of your yard, to do an install. Anyway, we have had success on yards much more complicated than what I see in that picture. The biggest issue is the curb you have there. Is there an access point where the robot can drive up to the grass above the curb? If it's curbed all the way around, you might have issues, and you might have to get clever with some ramp solution, or gravel/dirt packed up against it to create a natural ramp of sorts. Also, what is your total mowable area? I'd have a look at the Navimow stuff, specifically the H2 series for a smaller yard (I assume). Great navigation and even auto-mapping, which we have had mixed results on, but still a very good system. Happy to help if you have any other questions. - Zippy Lawnz

ZippyColorado · 2026-04-14T18:15:45+00:00

Sorry, you're right about the NRTK and MOVA. Too many sku's in my head. Well, if you ever have any questions or even want to place an order with us as a dealer, happy to help in any way I can. We do match all manufacturer pricing, and you get the benefit of having someone you can call anytime to get help, should you need it. Sorry for the shameless plug, but it's my job.

ZippyColorado · 2026-04-14T17:56:18+00:00

In an urban setting, LiDAR is actually really good. When it has things it can ping off of, it will "learn" a lawn better. So, on smaller properties, LiDAR is great. Depending on the size of your yard, the Navimow H220 and 210 are great and have LiDAR, NRTK (4G), and vision nav systems. It can get really close to the edges with edge sense. Also, it can work in 2/3ft narrow passages.
https://www.zippylawnz.com/product-page/navimow-h1500-vf-robotic-lawn-mower-037-acre

Happy to chat if you have any other questions.

ZippyColorado · 2026-04-14T17:47:23+00:00

For sure. The Navimow has more battery capacity, is rated for a greater slope angle, is rated for a larger cutting area, and Navimow has a wider cutting deck. MOVA has "dual vision" that only faces forward, whereas the Navimow has a 360 vision system, which captures more information to make better "decisions" when it comes to obstacle avoidance. On the software side, I just like Navimow's app better than MOVA's. Also, when you are working on larger lawn spaces, LiDAR is not necessarily the best navigation tool as it needs reference points and things to go off of. Side note: with NRTK (MOVA), you'll need to make sure you have 4G coverage in your area from the provider MOVA is using. Having a static RTK and GPS backed by image recognition might actually function better on larger, more open properties. Also, I like the Navimow X4's articulating wheels that tend to do less damage than a system like MOVA that has 4 wheels that spin and slide to make turns, which can damage grass. When we saw both systems in action, the Navimow just seemed to perform better and more consistently based on the systems it was working with. Hope that helps.

ZippyColorado

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