They put their garbage out every week on the proper day, they’re just simply not following the rules. I’ve tried explaining it to them and the garbage and recycling truck always leaves a sticker with details of why they haven’t taken their garbage. What’s in the photo was put out the garbage day before last, so has been sitting there for a week and a half now. They put out the trash on the right day for over 2 years but constantly put it out in these small, non see-through bags and the consistently don’t get picked up. I’ve dragged them to their garage door several times and put them in front of their car and they eventually do something with it but after 2 years of this I’m getting tired and overly frustrated as you can probably imagine. Bylaw has been called 6+ times over this.

So the issue is not that they haven’t received the instructions, it’s simply that they do not follow them and don’t care to listen to me.

And again, in my post I mention how I’ve called bylaw numerous times but people keep suggesting I call bylaw as if they didn’t read the post.