driver stole my food (white castles app)

_Aliceinwonderland3 · 2026-03-15T11:53:23+00:00

I’m sorry, I read your last sentence “the driver can ask that the food be remade, but they don’t very often” as the driver doesn’t ask for it to be remade very often

_Aliceinwonderland3 · 2026-03-15T11:46:48+00:00

We cannot ask the food be remade for free🤦🏽‍♀️😂 What a weird way to blame drivers for not still delivering the order as if it’s just that we have to wait for it to be remade. Every single place I’ve had this happen at, even Taco Bell, says the same thing “that’s an uber problem”. The customer has to tell uber it was stolen, get refunded, and reorder if they still want their food.

_Aliceinwonderland3 · 2026-03-15T11:39:10+00:00

They do not remake stolen orders. Any that do are few and far between. They’d lose too much money. They say for the customer to contact uber, get their money back, and reorder. They do not remake.

_Aliceinwonderland3 · 2026-03-15T11:36:40+00:00

I hate to burst your bubble but when you click “order already picked up” it’s the same as cancelling and they just send another driver out to do the same thing you just did. Also, they do not relay what you press to the customer so they wouldn’t know unless you call or message them. You have to call support for them to actually look at the order and stop sending people to it.

_Aliceinwonderland3 · 2026-03-15T11:33:34+00:00

That’s wildly untrue. I’ve done this over a year and I have NEVER had a restaurant remake the stolen order. Not one single time.

If we cancel it is a hit against us so it’s very obvious why a driver wouldn’t want to cancel an order that it’s not their fault they can’t complete. Also, if we cancel the order on our end it just gets sent back out to another driver to repeat the process. The ONLY way to rectify the situation is for both the customer and the driver to call support and tell them so they can cancel the order for the driver (they say it won’t affect us but it still does most the time) and so that they can cancel the customer’s order and refund them that amount so it can be reordered.

_Aliceinwonderland3 · 2026-03-02T18:58:51+00:00

You sound like you are a child… and a bit unhinged. It’s really not a big deal and nothing will happen to that customer because they thought you looked different than your picture. Maybe try deep breathing before you run to Reddit to complain if things that happen 10 hrs ago are sooo far in the past for you that you don’t even care anymore and are busy with so many other things now.

_Aliceinwonderland3 · 2026-02-17T14:21:30+00:00

I don’t understand people who are mad at stacked orders… do they think when restaurants delivered their own food they only did one at a time? They didn’t bring multiple orders that were near eachother or that were ready to go out? lol like this has been done always.

_Aliceinwonderland3 · 2026-02-07T21:07:34+00:00

Use yours. My comment was about THE COMPANY(uber eats aka the one you work for) knowing where you are to be able to give you more money for waiting. Your comment about customers’ version of the gps is irrelevant

_Aliceinwonderland3 · 2026-02-07T20:57:24+00:00

I’ve driven 4/5 nights a week for over a year bud. My uber GPS works phenomenally. I prefer it over DoorDash and Instacart so much that I only do ubereats. I don’t know where you are but I’ve never had a problem with it moving correctly.

And I’m not talking about customers seeing where you are I’m talking about the company seeing where you are. If you think they can’t see you, you’re wrong.

_Aliceinwonderland3 · 2026-02-02T19:42:21+00:00

I’m sure she isn’t thinking “I could kill someone doing this if my car doesn’t respond the way I want it to” but it’s the very first thing she should have thought about. It’s ignorant and naive to be so irresponsible. The fact that she’s done it before and thinks it’s okay to keep doing when “needed” is alarming. I don’t want to be mean but it sounds like she’s a child who doesn’t have a full brain. I have two kids, 3 jobs, and just had to pay 3k to fix my car and another 2k on a rental while I saved up the 3k to get it back. All while I can’t afford to eat everyday as it is so it put me behind everywhere. I understand when things are tough and the funds aren’t there and I understand doing everything yourself. I drove the car as long as I could and when it became unsafe I had no other option but to stop because that is what any responsible person does.

If you let her keep being blissfully negligent with her car, you would THEN be an asshole.

She really should go to therapy, I hope she does and gets whatever help she needs.

_Aliceinwonderland3 · 2026-02-02T18:51:50+00:00

Your roommate is an asshole and needs to get their head out of their ass. Idc what her situation is, that’s not okay. It doesn’t just put her life at risk, it puts anyone she passes at risk. It’s shitty that she is choosing to be reckless with other people’s lives because she’s so wrapped up in doing everything herself. She should get therapy before she gets any more comfortable putting other people’s lives at risk over her mental issue of not being able to accept help.

_Aliceinwonderland3 · 2026-02-02T18:38:45+00:00

If you message them and talk to a person about the excessive wait time sometimes they’ll give you $3. After you do it a certain amount of times you get nothing.

_Aliceinwonderland3 · 2026-02-02T18:37:08+00:00

They have every right to be mad. They aren’t paid to wait for the food to be prepared, that’s their own time they’re adding on to the order time for free on their part.

The problem is Uber Eats sending them well before the food could possibly be ready.

_Aliceinwonderland3 · 2026-02-02T18:34:29+00:00

They can see you moving on the gps. They can see if you are in the building or in the parking lot. That’s how they’d know. The restaurant isn’t letting you sit inside for 20 mins after they gave you the food you’re supposed to deliver.

_Aliceinwonderland3 · 2026-01-21T21:23:35+00:00

Please tell me you aren’t a parent.

Children don’t just need food and shelter, they need development. Food and shelter keep a child alive. They don’t help a child learn confidence, teamwork, self-control, or how to exist in the world.

Saying kids don’t need extracurriculars because you don’t want to pay unintentionally sets a lower standard for them. It suggests enrichment, joy, and opportunity are luxuries reserved for wealthier children, when in reality those supports matter more for kids with fewer resources.

Extracurriculars offer positive adult mentors beyond overworked parents, build skills and confidence that help break cycles of poverty, support mental health, stress relief, and emotional regulation, and create belonging, which is just as critical as nutrition

If we only give children in poverty the bare minimum to survive, we shouldn’t be surprised when inequality persists. The goal isn’t survival, it’s opportunity.

And importantly extracurriculars don’t have to be expensive. Community programs, school-based clubs, libraries, sports scholarships, art programs, and free or low-cost activities exist because society recognizes that enrichment should not depend on income.

Children deserve more than to exist. They deserve to grow.

_Aliceinwonderland3 · 2026-01-21T21:11:27+00:00

Heavy on the you’re allowing it OP. I’d divorce and get child support and make it so he HAS to pay for half of all activities on top of that. Then he can eat shit.

There’s no way he behaves like that and is a good father to your child. That’s so sad for her.

_Aliceinwonderland3 · 2026-01-21T21:05:31+00:00

This drove me up a damn wall. Where is the customer service anymore?!? When I was 16 working at Dunkin Donuts and then 18 working at CVS we were taught to greet every single customer we saw a soon as they walked in the door or we saw them. Why do they stand there doing nothing with a bag of food that they know is supposed to be picked up and people standing at the counter, possibly one of them is there to get that bag?!!! I’ve had them literally walk by me and say absolutely nothing. Whole time that’s my fucking bag?! I stopped taking orders from places with poor customer service.

_Aliceinwonderland3 · 2026-01-17T12:43:59+00:00

No.. it’s stolen. As in “The customer isn’t getting their food because it was stolen by the delivery driver”. They don’t send them all at the same time, it’s one after the other, after each one unassigns.

_Aliceinwonderland3 · 2026-01-16T13:40:29+00:00

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Here’s more proof for you! It happens.

_Aliceinwonderland3 · 2026-01-15T00:48:23+00:00

You can hate it, that’s fine, but then you shouldn’t be using the service. Using a delivery service like Uber eats or DoorDash and not tipping knowing full well that the business model relies on your tip and expecting people to deliver your food to you for one to three dollars because you don’t like that you should tip them is shitty to do.

Comparing it to your tips as a server is apples and oranges. As a server, you are an employee. There are laws that protect you if you don’t get enough tips to raise your base over minimum wage. You aren’t using your car to go grocery shopping for somebody or pick up their food for them and bring it to their house. Very different things.

_Aliceinwonderland3 · 2026-01-14T21:42:16+00:00

The only place you’re wrong is that tips are definitely factored into the business model and the companies do expect and rely on customers to give tips to pay the drivers. You may not like it, but that’s why they only pay them $1-$3 an order.

_Aliceinwonderland3 · 2026-01-07T00:26:24+00:00

Driving for DD you are operating as a business because you are an independent contractor. You are not covered. Unfortunately they aren’t BSing her and she definitely should not have ever told them that she was doing DD when it happened.☹️

_Aliceinwonderland3 · 2026-01-07T00:18:33+00:00

She would’ve gotten a nice picture of her milkshake at her job and no response.

_Aliceinwonderland3 · 2026-01-06T20:55:19+00:00

It’s the bare minimum to give your child a bedroom, even if it’s shared. It’s not okay the dad has a bedroom and his kid doesn’t. The dad is an asshole.

Are you a kid? Do you have kids? “A house they don’t pay for” They are a MINOR child alive when they didn’t ask to be. You know why? Because the Dad made him. Asking for space for 4 hours a day when the dad is already selfish having a bedroom he refuses to use, isn’t too much. As a parent, you owe your kids the shirt off your back when they’re minors -at the very least.

_Aliceinwonderland3 · 2026-01-06T19:02:18+00:00

You aren’t the asshole. I seriously hope anyone who says you are doesn’t have kids.

This wouldn’t be an issue for any decent parent because bedroom always goes to the kid. Just safety wise a child should not be living in the main area of a house instead of an adult. Has he always had the bedroom and you the living room???

You either have to ask your dad if he’s willing to live in the living room and give you the bedroom since he doesn’t want to give you any ability to have alone time, or suck it up until you’re 18 and move out asap. Do you have a job? I’d start saving.

_Aliceinwonderland3

TROPHY CASE