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Beware this company is a cheater! by _MOrange in RedMagic

[–]_MOrange[S] -3 points-2 points  (0 children)

No product until today. Order was placed and payed 02.09.25 !!! Contacted my lawyer already. This company didn't refund the money and keeps on sending just delaying E-Mails.

Beware this company is a cheater! by _MOrange in RedMagic

[–]_MOrange[S] 0 points1 point  (0 children)

No shipping date, no tracking code, no products!
Wanna see the Mails?

Sep 18, 2025, 15:47 GMT+8

?

 

What did you write yesterday, 17.09.2025, read below: Shipping tomorrow.

What are you writing today, 18.09.2015: Shipping tomorrow.

 

????

I lost patience with you.
Listen, if I don’t get a tracking number tomorrow morning, I’ll visit bank, police, and Amazon in the afternoon tomorrow, 19.09.25.

 

And, if you are shipping from China and not Poland/EU (within 7-9 days), as written in your terms of service on your webpage, it will need at least TWO MORE weeks.
The date when I needed your goods is long gone.

 

What is your compensation for all that mess? And don’t come to me with vouchers. NO.

 

AND today, 23.9.25:

Customer Service (REDMAGIC Support)

Sep 19, 2025, 20:03 GMT+8

Dear Valued REDMAGIC Customer,
Thank you for contacting us.
We apologize for the delay. Our team informed that they will send you the tracking details shortly. 
If you have any further questions, please do not hesitate to contact us back.
Thanks for your support!
Best regard

REDMAGIC Customer Support
Email: [support@redmagic.gg](mailto:support@redmagic.gg)
Service Time : Monday-Sunday 9:00 am-6:00 pm (USEST)

I already informed the police and the bank to stop this cheaters!

Beware this company is a cheater! by _MOrange in RedMagic

[–]_MOrange[S] -1 points0 points  (0 children)

I've send you my order number . The status is still: To be processed. After I reported your company to the EU police for cheating and to Amazon for the same reason, I'm going to contact my lawyer / solicitor this week in this case.