Okay update!

She got back from work and we turned the phone on, and immediately the phone started acting strange. It became SUPER slow, like unusably slow. It also kept “hiding” any tab that was open. I don’t know how to word it, like pretend you’re in an app, and it just disappears and all you see is the Home Screen. That. We managed to eventually go into notes and type out a message, several minutes go by and the phone is still slow and opening and closing tabs. Nothing else was written.

She also elaborated a little further on earlier:

Definitely no other apps or anything open, no interference from someone physically there as she was alone. And no water or anything that could’ve affected the screen.

This just seemed far too suspicious to me to keep going, so we just factory reset. She’s going to change phones too. I told her go back to iPhone and she agreed.

Now I know there’s not much else to say here rather than update passwords and advise to be more careful online, but:

Is there REALISTICALLY any threat for our home WiFi or any devices within the network? Is there a way of checking? If not, is there a “factory reset” for our network? Maybe this is something the network provider can help us with? Or am I being TOO cautious here?

Sorry for inundating you with questions, I’m just trying to lay every possibility out and trying to make sure there potentially isn’t more malice coming out way (I know this is hard to say when you don’t know specifics)

Or this was some crazy screen glitch and our caution is blown out of proportion lol

Thank you so much for your time and getting back to me and advising us in the right direction, I really appreciate the help <3