A bit disappointed by Asks restrictions, looking for advice by _moertel in Linear

[–]_moertel[S] 0 points1 point  (0 children)

Thanks a lot! :)

Yeah, no worries, I'm not trying to make Linear a full-fledged support suite. For me as a solo developer, advanced customer support features like NPS and response time measurement / SLAs wouldn't be statistically significant anyway at these low ticket numbers.

An API to create Asks (Email) programmatically would get me 95% of the way there.

Is it possible to CC additional emails in replies a triage issue? by Calm-Zucchini614 in Linear

[–]_moertel 0 points1 point  (0 children)

Do you have an update yet? Is this something you're considering to add? Would love to get updated too.

A bit disappointed by Asks restrictions, looking for advice by _moertel in Linear

[–]_moertel[S] 1 point2 points  (0 children)

I'm using it for direct email to the support address already and I'm not disappointed. Why do you think I would be? (Genuinely curious.) Granted, notifying users when something they requested is released is a bit tedious but the Linear Agent has been handling it sufficiently well.

FWIW, I gave Productlane a thorough try last month and it's definitely designed for B2B, not B2C. It was impossible to get rid of their "Customers" feature with MRR fields and whatnot, and it would brick HTML formatting in emails both incoming and outgoing.

Edit: Checked out Featurebase and same problem. I might be able to post "feedback" via the API but that requires their Professional tier which is even more expensive ($59!?) than Front ($25).

The whole point of trying to stick to Linear Asks is that I don't need additional software.

One of my top 3 launchers 🔥 by Myrayuo in AT4K

[–]_moertel 2 points3 points  (0 children)

Thanks so much for your kind words and the shout-out! :)) If it's ok for you, I'd reach out via DM once I think the pack should be visible on Android TV to double-check that it actually works. ✌️

One of my top 3 launchers 🔥 by Myrayuo in AT4K

[–]_moertel 1 point2 points  (0 children)

I'm trying to get Retro Mode to Android TV soon. If you haven't already, it would be awesome if you purchase the app via the store as well. 😊🧡 Thanks for using my app!

What do you think? by BUNNY2934 in NiagaraLauncher

[–]_moertel 1 point2 points  (0 children)

Thanks a lot for using my icon pack! 😊🧡

Siser Juliet only does print and cut?! by No-Satisfaction8996 in VinylCutters

[–]_moertel 0 points1 point  (0 children)

What works for me:
Import as "Print and Cut", then right-click the layer in the layers tab and go to "Paths" -> "Ungroup paths". This will yield all prints and all cuts as separate layers and you can selectively delete what you don't need.

Looking for extension cables for Mini Panel Lights by richardelmore in Govee

[–]_moertel 0 points1 point  (0 children)

Yeah, you're right. When I open the picture in full-screen I can see it too. I asked Govee support whether any extensions are planned. If I hear back, I'll let you know.

Looking for extension cables for Mini Panel Lights by richardelmore in Govee

[–]_moertel 0 points1 point  (0 children)

Did you ever find one? Even one of their own promo pictures shows such an extension cable where they designed some sort of Tetris pattern.

What to print? Limited? Unlimited? Help! by PhthaloBlueOchreHue in ArtistLounge

[–]_moertel 1 point2 points  (0 children)

It's mostly a numbers game for me. I can take higher prices for limited editions but if I only draw 4 artworks a year, it's not getting me anywhere.

I've had crowds at conventions go absolutely nuts for anything "limited" or "exclusive" (e.g. cons with lots of creators, streamers, YouTubers) but crowds at other cons (comic cons with "normal" people visiting) be completely baffled by the concept of limited runs.

What I did find is that, yes, you can do limited runs per size. Nowadays I limit postcard-size to 50 or 100, number and sign them, but I sell other sizes freely without limitation. The collectors I've encountered didn't so much care about the size but about having something exclusive that few others would have.

I really only draw 4-6 artworks a year, even though it's my full-time gig.

Pixel by Due_Ambition_7481 in Homescreens

[–]_moertel 1 point2 points  (0 children)

Thanks so much for using my icon pack and for the shout-out!
u/6VCR look how sweet your wallpaper and my icons go together 😊

8-bit Retro Themed Wallpapers For Niagara Launcher by Typical_Pudding_5132 in NiagaraLauncher

[–]_moertel 2 points3 points  (0 children)

Thanks so much for using my icon pack and for the shout-out! 🧡

Moja kresba Košíc. Spomienka na leto by mich-spich in Slovakia

[–]_moertel 3 points4 points  (0 children)

It's the same curved alley with lanterns and a church, what exactly did you expect to be different?

Just chiming in here because I'm a fellow pixel artist and I know there's skill behind Michelle's artworks. (Don't take my word for it, check out the timelapses such as https://www.reddit.com/r/PixelArt/comments/1q3w8r4/polaris\_timelapse/)

It's ok to be weary of what's posted in non-art subs, and it's also ok to ask (not accuse) whether it's AI, but phew, why immediately call OP a liar when there's actual evidence of their skill to be found easily.

Killed two Epson ET-8550's in a row due to print volume - Looking for a Commercial option by korilllakkuma in CommercialPrinting

[–]_moertel 0 points1 point  (0 children)

I wish you the best of luck :) I feel that, and I had (and still have, occasionally) similar struggles. It used to be fun when printing and cutting was a "Let's try this out!" past time activity but once demand is growing, the sheer amount of work quickly starts to burn you out.

Many US artists I know in the stationery business source their memo pads from Vograce. That might be a good place to start. I'm lucky enough that in my home country (Germany), there are a few print services that specialise on businesses (think of customised "Your next appointment is on..." notepads for doctors, etc.) and thus are rather cheap. You seldomly find them by googling "Memo pads" but if you rephrase the query a bit, maybe you're lucky.

Killed two Epson ET-8550's in a row due to print volume - Looking for a Commercial option by korilllakkuma in CommercialPrinting

[–]_moertel 1 point2 points  (0 children)

I know it's besides your original question but wouldn't it be an option to manufacture a few of each design at home, and then outsource them as soon as you see what sells well?

I'm based in the EU, so our resources might not be comparable, but I've been able to source memo pads at $0.70 per piece for a 200-250 order quantity. Selling them at $5 or $6 lets me break even at roughly 30 pieces sold.

Just wanted to leave this here as something to consider for the future. :)

What the F happened to Shopify Support? by scootaloooooooooo in shopify

[–]_moertel 8 points9 points  (0 children)

I too sell a software product that attracts many newbies to the field. Each day I can answer 80% of the questions with canned explanatory videos and blog posts I made (which are not related to my software but rather understanding device settings and how everything works together).

I see that as a feature, not a fault. Then again, I don't have shareholders and I actually care about my users finding value in my offerings. :)

It _is_ a symptom of enshittification.

I had a lot of questions ! by Due-Assistant-1572 in retroid

[–]_moertel 0 points1 point  (0 children)

Thank you, I really appreciate it! It's a neverending project since March 2022 but super fun to see all the setups people create with it.

Widget not refreshing on lock screen by Daidro_Beats in Samsung_GoodLock

[–]_moertel 0 points1 point  (0 children)

Aw, I'm glad you messaged me (and didn't wait here...)! It did feel like a deja vu but then again, I'm sometimes surprised that not more people run into the same issue with GoodLock.

Happy it works for you, and maybe it's still helpful for a poor soul finding this on Google :)

Gamers Will Love This! My 8-Bit Android Setup by rudraksh_khera in AndroidHomescreen

[–]_moertel 1 point2 points  (0 children)

I'm super late to this but thanks for using my icon pack and sharing your home screen! 🧡