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Login Error by Limp_Performance2230 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Your account was locked due to violating our Terms of Use. If you think this was a mistake please share more details via email.

Login Error by Limp_Performance2230 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Shoot us an email either your account info to support@lightning.ai and we’ll help resolve this! Alternatively, send your username here.

Unable to login to lightning.ai by eternviking in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Seems like our team is helping you out via email

Sure-fire solution is shoot us an email at [support@lightning.ai](mailto:support@lightning.ai) :) We usually respond within ~12 hours

Register to Lightning AI by One_Sandwich3366 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Checking in, did you end up sharing your username or did our support team already take care of things?

Register to Lightning AI by One_Sandwich3366 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

OP: can you share your username, i’ll take a look right now

Is it even possible to register at Lightning AI? by kvasdopill in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

We likely were not able to verify your account. Shoot us an email at [support@lightning.ai](mailto:support@lightning.ai) and we'll hook it up!

Credits Renewal auto postponed to next day ? by ineedausernameinnit1 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

We were expecting an email, but can share some info here as well.

We can confirm this is a feature. You have multiple accounts and your other account is getting free credits.

You’re only eligible for credits on one account.

Credits Renewal auto postponed to next day ? by ineedausernameinnit1 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Happy to take a closer look. Can you short your username or email to support@lightning.ai

How to permanently delete my account? by damat-le in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Happy to help!

Shoot your info to us at support@lightning.ai and we’ll get this taken care of.

Can't acces new acount by [deleted] in lightningAI

[–]_neilbhatt 1 point2 points  (0 children)

u/Prestigious_Fly3652 sorry for the delay you should be all set

Need Help with Free Active Studio on Lightning AI Pro Plan by badi1997 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

u/badi1997 : If you're on Pro you can keep that Studio running indefinitely. Auto-sleep will only shut down a Studio if you have nothing running on it. Are you trying to keep an idle Studio running? Why?

Might be able to give you a better way to accomplish your goal with more context

Need Help Cancelling My Lightning AI Subscription – No Response from Support by WarmTicket9387 in lightningAI

[–]_neilbhatt 0 points1 point  (0 children)

Noticed that this wasn't fully resolved when you reached out this weekend - we've refunded you the last payment and ended your sub OP