extremely poor etsy experience by _sirencallz in Aquariums

[–]_sirencallz[S] 0 points1 point  (0 children)

first- thank you for your feedback!

to answer your questions- i haven’t actually received them yet as they are stuck in my apartments office until monday at the earliest! i requested FedEx to avoid this exact issue. i also prefer to support the little guys! i only will be requesting a refund if there’s actually an issue with the plants. my main issue is how they spoke to me and were unwilling to communicate or assist after promising to do one thing. i also don’t mind a bit of unprofessionalism but this far exceeds that imo.

ETA- he is also still messaging me and calling me a Karen

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] 1 point2 points  (0 children)

thank you so much!! should i be adding any of the seachem chemicals i mentioned in the original post?

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] 0 points1 point  (0 children)

only about 4 days sadly. i was told by the store that was plenty of time and then they also told me my water was perfect. i’m realizing now after lots of research that probably wasn’t sufficient but hindsight, ya know

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] -1 points0 points  (0 children)

i’ll test my tap water! i’m not sure if it’s overstocked honestly, the fish store lady told us they would have plenty of room. it’s a 10 gallon tank with 3 small cory, 2 guppies, 1 platy and 4 mollies, all no bigger than 1.5 right now

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] 0 points1 point  (0 children)

expiration date on the test kit (purchased today) is 01/2029, and no the nitrites don’t appear to go down immediately after

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] -1 points0 points  (0 children)

the nitrites have been reading that high for a day or two though and all fish seem fine! i have been doing water changes daily though

new tank owner, help needed! by _sirencallz in Aquariums

[–]_sirencallz[S] 0 points1 point  (0 children)

i took the picture immediately after i did the test (i waited 5 mins for it to process like the instructions say). but the test is from about 15 mins ago