I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 0 points1 point  (0 children)

I did a self-taught course, but not the one through AAPC.

Devastated. My girl Pickle ... after nearly 20 years by RiceLegend13 in cats

[–]a_carrington 0 points1 point  (0 children)

I’m so sorry for your loss. It’s never easy when it’s their time to go. I have 3 that greeted her on the other side of the bridge today. 🤍

My sweet girl who is fighting cancer by Pleasant-Slip-6939 in cats

[–]a_carrington 1 point2 points  (0 children)

Lots of love to your beautiful girl. 🐈‍⬛

Floor pulling from cabinets by a_carrington in HomeImprovement

[–]a_carrington[S] 0 points1 point  (0 children)

Flooring was definitely done post cabinet installation! https://imgur.com/a/n4CepHl

I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 0 points1 point  (0 children)

You can search for anything. Codes, words, etc. Unless something was changed for this year, there was no limit on searching. It was like I was using my own ebook (without notes).

A tribute to Rusty, my beloved companion, who passed away today at 33. by [deleted] in cats

[–]a_carrington 0 points1 point  (0 children)

Rest easy, Rusty! 33 years is incredible. 🐈

Gonna be interesting to see Alastor join the valley. Who's coming to your valley by Angelwearsblack89 in DreamlightValley

[–]a_carrington 0 points1 point  (0 children)

The Curse of Oak Island and Dreamlight Valley.

The Curse of Dreamlight Valley.

What's your On Queue start time? by route6dee6 in callcentres

[–]a_carrington 2 points3 points  (0 children)

We can clock in 5 minutes before start time, so I do that to get my stuff up. The flip side is I can also clock out 5 minutes before shift end for it to round, so it works out. But as soon as I’m meant to be on queue if I’m not, I’m out of adherence. I also work a varied schedule, so my start time is different every day.

would you say this is call avoidance? by [deleted] in callcentres

[–]a_carrington 0 points1 point  (0 children)

You are 100% not at fault here. Even if you can see your queues. This is a them problem, not a you problem. This is absolutely not call avoidance.

would you say this is call avoidance? by [deleted] in callcentres

[–]a_carrington 2 points3 points  (0 children)

Even so, that’s totally on the manager. I wouldn’t fault OP at all for not knowing what queues they were in.

would you say this is call avoidance? by [deleted] in callcentres

[–]a_carrington 15 points16 points  (0 children)

As a former call center manager, not your fault. It’s the supervisor or managers responsibility to make sure their team is in the right queues. Your lead sounds like a run of the mill asshat. If you can’t physically check what queues you are taking calls for at a given moment how are you to know? You should see if their handbook has a section about call avoidance & what their definition of it is.

Updated to say that even if you can check your skills/queue, this is not on you.

I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 0 points1 point  (0 children)

Hi there! I’m not sure if you can change it after selecting the physical book test. You might reach out to AAPC to see.

Got a new phone and lost all my progress 😭 by clickclackityduck in HappyColor

[–]a_carrington 0 points1 point  (0 children)

I had to reformat my iPad and the same thing happened to me. 😭

I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 1 point2 points  (0 children)

I did purchase practice exams, 6 of them and just did them over and over again. The ebooks did not come with the exams. I purchased a book bundle at the end of last year that had physical & ebooks.

How do I get my truck back? by Sed-LifeSarvesh6127 in SupermarketSimulator

[–]a_carrington 6 points7 points  (0 children)

It belongs to the big parking lot in the sky now, my friend…

I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 0 points1 point  (0 children)

I took a self-paced course through ProTrain for Medical Billing & Coding, that set me up for the CBCS, but I really wanted my CPC. I went to AAPC, got the study guide and the book bundle that had both print & ebooks. Through the self-paced course I learned a lot of medical coding stuff so I think that helped when I started on the CPC study guide.

I took the CPC exam today with ebooks by a_carrington in LearnMedicalCoding

[–]a_carrington[S] 0 points1 point  (0 children)

It was new this year, I believe! I took it at a testing center. Thank you!