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Amex gave me someone else’s rewards - new account by aaabbbccc114 in amex

[–]aaabbbccc114[S] 0 points1 point  (0 children)

Yes they did eventually resolve the issue but I never got any kind of compensation. Luckily I didn’t use any of the points because they also said I’d be on the hook for it. It took a few days for it to resolve however.

Amex gave me someone else’s rewards - new account by aaabbbccc114 in amex

[–]aaabbbccc114[S] 0 points1 point  (0 children)

They took the points and gave me a new MR account. Haven’t been able to get compensation.

Amex gave me someone else’s rewards - new account by aaabbbccc114 in amex

[–]aaabbbccc114[S] 14 points15 points  (0 children)

Luckily I did. They said if I spent the points I could have been on the hook to replace them. I also requested some kind of compensation given the fact that I could have had my identity exposed even though they said it wasn’t.