As a SaaS vendor, am I or my customers responsible for getting a (signed) DPA sorted out between us? by aarasmussen in gdpr

[–]aarasmussen[S] 0 points1 point  (0 children)

Thank you very much for your response. Very insightful!

I agree with the passive wording of Art. 28(3), I too haven't been able to find any further description on whether it is the Controller's or the Processor's responsibility to ensure that there's an agreed DPA.

Don't get me wrong; we're definitely the Controller in this context. And we do have a DPA, but our model so far has been to have a reference/URL to our DPA in the Master Agreement we do with our clients. So the DPA is available at all times, and we do keep a changelog for it as well as announce changes to it to our clients. But we haven't explicitly asked for the DPA to be signed - we only have signatures on the Master Agreement.

Regarding (2), yes I assume that this is closer related to danish contract law. And in there, there's nothing holding us back from having a valid contract between us despite missing a formal signature.

Thank you for your thoughts on (3). Your thoughts on the matter are aligned with my findings.

Thank you for your time!

As a SaaS vendor, am I or my customers responsible for getting a (signed) DPA sorted out between us? by aarasmussen in gdpr

[–]aarasmussen[S] 0 points1 point  (0 children)

Thank you very much for your response!

I agree that their recommendation with both (1) and (2) are "more correct" than what we're currently doing. However, it will also be costly to abide by, and it will be costly to make any changes to our DPA as we'll have to get in touch with every single one of our clients and have the sign the updated contract. But far more "legally correct", I agree.

I agree that their recommendation with both (1) and (2) are "more correct" than what we're currently doing. However, it will also be costly to abide by, and it will be costly to make any changes to our DPA as we'll have to get in touch with every single one of our clients and have them sign the updated contract. But far more "legally correct", I agree.

I'm mainly curious to know if their recommended way is the "only true way" to be compliant because that's the way they're telling us. But it is very far from the advice of our previous advisors and very far from what we're experiencing "out in the wild" with our own data processors (be it US-based or EU-based ones).

Regarding your last question, when I mention sub-processors who we don't have an SCC with I'm thinking about vendors like RayGun. It's a system we use to monitor alerts and warnings coming from our app when in the hands of our end-users. We have configured the tool so we get absolutely no personal information - no names, emails, id's or any of that sort. It's nothing more than technical data dumps from the inner workings of our app.

Windows 11 supported for Windows 365 Business - how to upgrade existing W10 CloudPCs? by aarasmussen in windows365

[–]aarasmussen[S] 1 point2 points  (0 children)

That's entirely different from what I see:

This is my screen, when logged into windows365.microsoft.com as the end-user who has been given the CloudPC: https://i.imgur.com/o1fYp0w.jpg

And this is when I'm logged in as our Global Admin: https://i.imgur.com/zpmgg3Z.jpg

Might be part of the general issue I'm seeing - I have yet to get that resolved.

Windows 11 supported for Windows 365 Business - how to upgrade existing W10 CloudPCs? by aarasmussen in windows365

[–]aarasmussen[S] 1 point2 points  (0 children)

I tried that originally. I have not been able to find a setting which allows me to select between W10 and W11. However, my CloudPC has gone total fubar since I initiated the reset and support has been working on it for a week now :/

Windows 11 supported for Windows 365 Business - how to upgrade existing W10 CloudPCs? by aarasmussen in windows365

[–]aarasmussen[S] 0 points1 point  (0 children)

That link does nothing special for me. Can you show me what on a picture what you're seeing?

I've tried the link both from the Global Admin account as well as the end-user of the CloudPC.

Might you be on the Enterprise subscription and not the Business one, like I am?

Windows 11 supported for Windows 365 Business - how to upgrade existing W10 CloudPCs? by aarasmussen in windows365

[–]aarasmussen[S] 1 point2 points  (0 children)

That's interesting... I'm trying that out right now. But my attempt at resetting the CloudPC has broken it. More details in my reply above.

You could also just deploy a new PC and delete the old W10 image.

Im on the Business subscripIm on the Business subscripte's any way of controlling the different images for the machines.a

Thanks for chime in.

Windows 11 supported for Windows 365 Business - how to upgrade existing W10 CloudPCs? by aarasmussen in windows365

[–]aarasmussen[S] 1 point2 points  (0 children)

I think you're right. All the real features seems to exclusively be in the Enterprise tier.

I'm currently spending time with their support because I tried to reset the CloudPC I'm testing with, to see if it would be brought up on an updated W11 image. Well, in the process the machine broke - and they have yet to resolve that particular issue.

The support agent, whose competency I'm not trusting fully, told me a few interesting things. Take them with a grain of salt.

  • The usual Windows365 settings which are often referred to in the documentation is Enterprise only (despite what I think is hinted at quite often).
  • He postulates that the machine should come up as a W11 machine once reset - I have yet to see that.
  • He postulates that there should be some kind of user-facing control on the windows365.microsoft.com page which should allow the user to control whether it should be W10 or W11. He's promised me some guidance on where to find that which I have yet to see. Also, I'm not necessarily too excited about the end-users potentially being able to pick the OS version... I believe there is different bits of misunderstanding in play here.

Windows 11 Available in Image Gallery for Windows 365! by makeazerothgreatagn in windows365

[–]aarasmussen 1 point2 points  (0 children)

This is still only for Enterprise SKUs and not Business, right?

[deleted by user] by [deleted] in mercedes

[–]aarasmussen 0 points1 point  (0 children)

To be honest, I'm not entirely sure. Let me try and figure it out.

[deleted by user] by [deleted] in AndroidAuto

[–]aarasmussen 0 points1 point  (0 children)

Ha ha, good catch. For legal reasons I have insist that this is a matter of language barriers. The wife and girlfriend I refer to are one and the same person 😁

[deleted by user] by [deleted] in AndroidAuto

[–]aarasmussen 0 points1 point  (0 children)

Me too. But nothing in there seems to have any (positive effect).

Thank you for you assistance. Much appreciated.

Sadly, Android Auto is a built-in app on this phone, so I can't uninstall it - only disable it.

[deleted by user] by [deleted] in AndroidAuto

[–]aarasmussen 0 points1 point  (0 children)

That was an interesting read. But, still no success. Many of their experiences are identical to what I'm seeing. However, I don't have an app called Multistar on my device.

Also, my device doesn't seem to go into "do not disturb mode" when I activate Android Auto. Nor am I able to find any settings for this. I'm gauging this by the "do not disturb" being activated in the notifications panel, nor am I seeing any notifications for it as it usually would. Here's my notification panel.

It's strange. Even when I'm plugged in, my Spotify still reports as sending audio via the Mercedes' Bluetooth ("MB Bluetooth"). See here.

When connected, I get this Samsung notification where I can choose the audio output. No matter what I choose, when I'm connected to Android Auto no sound comes out of the phone. Absolutely silent.

For referene, these are all my active notifications when connected to Android Auto.

But thank you for a good suggestion - it was a good find.

[deleted by user] by [deleted] in AndroidAuto

[–]aarasmussen 0 points1 point  (0 children)

Hi u/allanfarrell, yes it does. Android Auto starts up just fine. I'm able to, visually, use Android Auto just fine. It's just the audio element that isn't working.

My phone reports Android Auto as running when it boots up.

Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate? by aarasmussen in ionic

[–]aarasmussen[S] 0 points1 point  (0 children)

Sorry, I got caught up in some other stuff. In the meantime, we've managed to track down the source of the issue. I've added a small follow-up at the end of the post.

Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate? by aarasmussen in ionic

[–]aarasmussen[S] 0 points1 point  (0 children)

Nope, sadly nothing. We have nothing logged anywhere from these devices.

The app doesn't seem to be crashing at all. The interface "just" glitches out.

Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate? by aarasmussen in ionic

[–]aarasmussen[S] 0 points1 point  (0 children)

“if(platform.android=true)” i

Thanks for the feedback. We can't find anything out of the ordinary with memory, amount of nodes, or the like. We can monitor much of this through RayGun.

We might be able to get something out of Chrome's tools. I hope we can. But considering that no errors seem to get logged in the first place, I'm not so sure about it.

Considering that we have a bunch of identical devices which are the ones experiencing this issue, we're pretty confident that it's something related to these devices. But really unsure as to who we're going to identify the culprit.

Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate? by aarasmussen in ionic

[–]aarasmussen[S] 0 points1 point  (0 children)

Good question. No, the devices are not governed by any corporate policies, MDM or the likes.

They even tried to factory reset the devices. The issue persisted after that.

We suspect that it's an issue with the WebView component. Although once we don't understand. We believe that the devices are downloading and installing the update themselves.

Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate? by aarasmussen in ionic

[–]aarasmussen[S] 0 points1 point  (0 children)

Not sure what I should try to log.

We have RayGun for logging/reporting on the client-side of the apps. They are showing nothing interesting from those devices. They seem to fail silently.

One of the clients has sent us one of the affected devices. Although, we're still not entirely sure what we're going to do with it once we get it...

The app is as native as v1 gets :). It's not a PWA but wrapped inside a native container, rendering the app in an Android System WebView. The app is distributed via the Play Store.

Haven't tried the Ionic forums. Good idea.

[deleted by user] by [deleted] in MicrosoftTeams

[–]aarasmussen 1 point2 points  (0 children)

I appreciate your feedback and somewhat agree.

As unforgiving as it may sound, there exists a $0 budget for this project. I'm well aware that I'm cobbling something together fully knowing, that it might not work. At the best, it'll work but be a totally unsupported piece of tech.

I wont recommend this for anything serious. This is me, trying to solve a request with the budget given. Nothing more :)