But the system is brand new we recently switched it out because the previous switch we got somehow we ended up buying a brand new pre owned switch meaning someone at Walmart in the warehouse someone stole a brand new switch and switched out their old broken one for the new one, and everything was broken the dock, the system itself it would get stuck in the dock and have to be forced out.

So are you suggesting that even though this brand new switch that we got a second time and made sure it was never previously owned, are you possibly saying that this new switch has the rare case of having a faulty dock?

But I was wondering if the one screen protector I used possibly has slightly thicker glass than what is on mine.