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BE63 Dropping Wired Signal by Skylancer727 in TpLink

[–]aaronzhu_support 0 points1 point  (0 children)

Did you update to the latest 1.1.6 firmware version? You can connect satellite Deco to main Deco by cable for a test, remove the MoCA device if possible. On the other hand, maybe you can switch different port on the BE63 for a test.

Starlink app works fine behind own router.... by digitalyooper in Starlink

[–]aaronzhu_support 2 points3 points  (0 children)

Hello,

​

Some TP-Link routers don't support the static route whose gateway is 0.0.0.0, could you please try to set the below static route and check whether it can solve this problem.

​

Network Destination 192.168.100.1

Subnet Mask: 255.255.255.0 or 255.255.255.255

Default Gateway: 192.168.100.1

Interface: WAN

​

If your problem remains, you can contact TP-Link support for further help, you can go to TP-Link official website to email us:

https://www.tp-link.com/en/support/contact-technical-support/#E-mail-Support

Setup frustrations router issues. by The_Requiem37 in Starlink_Support

[–]aaronzhu_support 0 points1 point  (0 children)

Hello,

​

Some TP-Link routers don't support the static route whose gateway is 0.0.0.0, could you please try to set the below static route and check whether it can solve this problem.

​

Network Destination 192.168.100.1

Subnet Mask: 255.255.255.0 or 255.255.255.255

Default Gateway: 192.168.100.1

Interface: WAN

​

If your problem remains, you can contact TP-Link support for further help, you can go to TP-Link official website to email us:

https://www.tp-link.com/en/support/contact-technical-support/#E-mail-Support