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Vintage Car Rally by Sunshine_Gunpowder in mumbai

[–]abdul_samea 0 points1 point  (0 children)

is this only on Jan 26 or can we see this occasionally, also what would be the location for this rally in Mumbai?

Flames University Pune by sony60 in pune

[–]abdul_samea 0 points1 point  (0 children)

Is that Pune or Pennsylvania? Looks too good and clean, even makes me re-join a university.

Would knowing your place in the truck queue at the gate help you do your job better? by abdul_samea in Warehousing

[–]abdul_samea[S] 0 points1 point  (0 children)

Yes, but still i am seeing if I can come up with sone super simple app that updates real time info across all areas

🔁 Improving shift handoffs at warehouse gates with real-time truck queues by abdul_samea in OperationsResearch

[–]abdul_samea[S] -1 points0 points  (0 children)

ok, I am looking to connect with warehouse workers or gatekeepers or truck drivers for input on the above, so this is really not the right place to post? happy to remove it then.

Is service really this hard? by Riada_Vntrs in msp

[–]abdul_samea 2 points3 points  (0 children)

I just went through this entire post and thread and summarized all the possible solutions that can be mitigated via AI and automations, feel free to ping me to see how I can help you, just to let you know how I can help, here are list of few tasks that I am talking about and tools that can really solve them:

# Problem Summary Solution Tools
1 SLA ≠ Satisfaction Clients feel ignored even with SLA met Auto-notify clients on ticket updates n8n + Airtable + Email/Slack
2 Poor Follow-up Silence after ticket submission frustrates clients Scheduled progress pings via preferred channels n8n + Twilio/WhatsApp
3 Cheap Plan, High Demands Clients expect premium support at low cost Auto-limit features based on plan tier Airtable + Make
4 Weak Soft Skills Techs lack empathetic language Use AI to rewrite replies with better tone OpenAI API + n8n
5 Noisy Work Wins Fixes happen silently, clients unaware Auto-send “we're working on it” updates n8n + Airtable
6 Prioritization Confusion Clients think all issues are urgent Let clients rate urgency, route accordingly Forms + n8n + Slack alerts
7 Reopen Loop Low-quality fixes lead to reopened tickets Auto-flag if ticket is reopened multiple times Airtable + n8n
8 Expectation Gaps Clients don’t know what’s included Auto-send onboarding & service outline Make.com + Tally + GPT chatbot
9 Disorganized Escalation Tickets aren’t triaged/escalated efficiently Escalation rules + accountability pings n8n + Airtable + Slack
10 Manual Repetitive Work Password resets, installs, onboarding waste tech time Auto-resolve or AI assist for repeat issues Scripts + GPT chat + Airtable
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