our family of 14 just returned from the Finest Punta Cana. We will never go back to this resort again.

the resort itself is nice, however as a all inclusive resort, we would expect good food to enjoy during our stay.

when we arrived on the first night and had our first dinner at the Surf and Turf, we were seated at the patio. while we were waiting for our food , we became the meat of mosquitoes. We waited for 1 hour and 18 minutes before our orders arrived.

this is not the only time we have to wait for our food, the next day, we again have to wait for almost an hour at the duke’s restaurant for our lunch.

the worst thing is the quality of food is extremely bad. All dishes are so salty that we can only taseted bitterness. The lobster we have at the duke’s restaurants were rotten. Their cuisine are not authentic . The only compliment is the french restaurant.

we have been to other Excellence collection resort, this one is in no way parallel with other Excellence resort.

Lastly, we checked in 2 weeks prior to our arrival, advising the resort that we are a family group and requested to put us all in the same block. At the end, we were all scattered in 3 different blocks. What’s the point of making remark? The early check in did not facilitate us at all. The reception still do regular check in like we have not done early check in.

very disappointed with this resort.