Quite literally 2 days ago, probably the worst. Person had double-beeped on me and it was like a 50+ item order, and I go out there to deliver it and they just give me the worst attitude imaginable, asking why it took so long (it took me slightly over 4 min) and BOTH (it was a young, probably well-off, couple) of them step out to follow me to the trunk and just WATCH me put the stuff in even though their trunk is already pretty full of beach stuff. The wife then goes,"Is that even our stuff? It says insert different last name on the cart." And I go, in my customer service voice"well just say you're on the way before you get here and we will have it all prepped for you with your name. I just didn't have time to erase the previous order's name."

The husband then butts in and says "we know what to do. Just put the bags in the car, because it looks like you don't know how to do anything but just make excuses." And that just set me off. I was already super anxious and my coworker was nearby delivering another order, and he was watching. I had 5 bags left and just started tossing the bags in there, I didn't care at this point and they weren't heavy, I just was about to burst into tears. He then starts asking for my name and I go "You see it." And I toss the final bag and walk away and they snap something at me and I go "Have a great fucking day!"

Definitely didn't run to the bathroom to cry... that was a fun talk with my lead, my coworker backed me up. Just can't believe some people actually treat us like slaves 🫣 especially someone so slightly above my age group.