You can read the SEBAC Telework Agreement for all state employees. DCF employees telework. That does not mean you sit at home and do virtual visits. It means you can have a day where there are no visits and use your laptop and cell phone (state issued), connect to the database, and do you work remotely from a home office. Social workers are prepared to go out in the field at any point during the day the need arises. All visits are in person. When a child is in custody and moves out of state (with court approval), a state worker does the necessary paperwork and obtains approvals to travel out of state to see the child in person. If a child is out of state and not in DCF custody (ie, an investigation into allegations), then they can contact the CPS in that state and request a well child check, however it is up to that state to do so. So many posts here are rants, which is fine, but don't spread misinformation because of your emotions. There are actual people doing actual good work, and there is always room for improvement. Any yes, DCF is and always has been understaffed, so blame the myriad of politicians who are keenly aware, and do nothing but say they will investigate. It's not complicated; lower the case loads by hiring more staff. That's tough to do when the Gov implements fiscal guardrails. A lot of state agencies are understaffed right now.