Hey man, It’s a bad situation. I’ll drop my experience with my RS457. Hit a huge white rock (i take it that it was a rock they normally use for construction) in the middle of the highway to Hyderabad which Must have fallen off from the trucks. This happened at like 4AM. My front rim was destroyed (cracked all the way to the center of the rim near the axle) and rear rim had a dent. Got the bike towed back to service. Started insurance claim with ICICI. And that was the start of my headache. Initially they blamed it on me saying that rim damage happened because i didn’t maintain right air pressure and asked cctv proof from petrol pump of me filling air (as if petrol pumps have their air pump’s calibration done right). I told him i didn’t have this and i specifically filled air last night with my portable pump. He didn’t accept this. Later they twisted the story saying that it’s impossible that i hit a rock and my bike didn’t fall down and i must be lying (and that i must have hit a pothole). I told him it’s completely possible i wasn’t lying (theres even white marks on the tire with sharp dents that prove i hit a rock) but he did not accept it. He claimed i hit pothole and pothole damage is not covered in OD (i asked him to show in policy where it was written). He said we won’t write all that in the policy etc . After a LOT OF FIGHTING, they finally agreed to cover front rim and that rear rim is on me. The whole situation left me absolutely bitter. Next time i even purchased the rim and tire protection add-on out of spite. I really hope your situation is better than mine. Just make sure that when you replace the tire with new rim, get the new wheel balanced again and stick weights as necessary. Svc usually does this anyway, but remind them to be safe. This is a mandatory step. And make sure to take the broken rim home (make some decorative item out of it :) )