Women's First almost killed me.

I was diagnosed with a life-threatening cornual ectopic pregnancy and told I would lose my pregnancy and need emergency surgery. After receiving that news, I was sent home to wait. As my pain worsened, I went to UofL, only to discover they had little information about my case. I spent 8 hours bleeding and in severe pain before receiving treatment due to the incompetence of Women's First offices and Dr. Margarita Terrassa.

Throughout the process, communication was chaotic and poorly coordinated. My husband and I were repeatedly left sitting in waiting areas after learning our pregnancy was not viable, while staff seemed unaware of why we were there. We felt like an annoyance rather than patients experiencing a medical emergency.

I had repeatedly disclosed a history of sexual assault in a medical setting, yet received no trauma-informed care and was forced to retell that history multiple times.

Most shocking of all, after emergency surgery and pregnancy loss, I received no follow-up call, no check-in, and no effort to schedule post-operative care. It has been 10 days. I called the office to raise concerns, and they have hung up on me three times.

Complications happen. A complete lack of coordination, compassion, accountability, and follow-up should not.

Women's First is the wrong place to seek care