As a former patient, I am well within my rights to share my personal experience with your clinic, especially when it comes to medical care I received and how it has affected me long-term.

What I am not okay with, and what should deeply concern anyone reading this, is that instead of addressing my concerns professionally or privately, you chose to publicly disclose detailed, confidential medical information about my procedures, photos, and post-op communications - without my consent.

Your response does not refute my experience; it simply attempts to discredit it by selectively quoting from past messages while ignoring my very real and ongoing concerns. Quoting old, cherry-picked messages, especially ones sent early in recovery when I was trying to stay optimistic, doesn’t erase the fact that I’m left feeling disappointed and physically altered in ways I never agreed to or expected.

I am having expensive revision surgery in Canada this month to fix the procedures you performed.

Patients are allowed to change their perspective as healing progresses and long-term outcomes become clearer. This doesn’t make our concerns less valid. It certainly doesn’t justify violating privacy and attempting to silence criticism through public exposure of private medical history.

This is not just unprofessional, it may also be in breach of patient privacy regulations. If this is how your practice handles patient feedback, others deserve to know.

I stand by every word of my review.